怎么修改支付宝账户的名字或身份证号码 支付宝怎么修改账户的名字或身份证号码
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1、打开手机界面，点击“支付宝”图标/iknow-pic.cdn.bcebos.com/024f78f0f736afc34108b884bd19ebc4b64512ce"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/024f78f0f736afc34108b884bd19ebc4b64512ce?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/024f78f0f736afc34108b884bd19ebc4b64512ce"/>
2、在打开的支付宝界面中，点击“我的”选项
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3、在“我的”界面中，点击“我的客服”选项
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4、在打开的界面中，点击“在线客服”选项
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5、在出现的界面中，输入“修改实名认证”，点击“发送”按钮
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6、在出现的菜单中选择“本人改名/改身份证号码了”选项
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7、在出现的界面中，点击“点击修改姓名”选项，按照提示进行修改即可
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1、通过实名制或实名认证的支付宝账户是无法把身份证信息更换为另外一个人的，建议可以重新注册一个支付宝账户使用本人身份证信息认证：电脑上打开支付宝官网https://www.alipay.com，点击【立即注册】-【使用邮箱注册】根据页面提示注册新账户并实名认证。2、如是本人身份证信息在户籍机关进行了变更，可以联系支付宝工作人员申请变更信息
具体从操作方法如下：
1.首先打开浏览器，在搜索栏搜索“支付宝”后，进入支付宝官网后，点击“登录”（如下图）
2.输入支付宝账号和密码后，点击“登录”（如下图）
3.进入支付宝个人主页后，点击“账户设置”（如下图）
4.进入基本信息后，找到手机，点击后面的“修改”（如下图）
5.然后输入新的手机号码，并填上验证码后，点击“确定”（如下图）
6.然后可以通过“验证支付密码”的方式进行身份验证，点击“立即修改”（如下图）
7.输入支付宝的支付密码后点击“下一步”（如下图）
8.然后就会弹出页面提示修改成功了（如下图）
9.返回支付宝个人主页可查看账户名已经修改了（如下图）
支付宝实名认证一旦成功个人信息无法更改
情况一：支付宝账户还未申请实名认证，你可以申请实名认证，待认证成功后，认证信息会覆盖您账户的注册信息，你支付宝账户的信息会变更为正确的信息。
情况二：支付宝账户已经通过实名认证的用户不允许修改真实姓名和身份证号码。如果您在公安局已更改了真实姓名或身份证号码，请咨询支付宝在线客服，提供相应的证据可以修改付宝账户的名字或身份证号码
修改支付宝账户姓名或证件号码：
1、当前账户已经实名验证过，需要使用账户内默认的身份信息进行认证，无法修改为另一人的身份信息；
2、当前账户的姓名/身份证号码在公安机关发生变更过，需提供新身份证正反面尝试进行修改。
温馨提示：可以登录支付宝APP-我的-我的客服-在线咨询-输入"如何修改姓名或证件号码"，查询具体操作流程。如有疑问，可以联系蚂蚁金融服务客服95188咨询。
应答时间：2021-01-08，最新业务变化请以平安银行官网公布为准。
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