酒店客房前台有哪些具体操作流程？ 酒店客房前台详细的操作流程
\u8bf7\u95ee\u5ba2\u623f\u524d\u53f0\u6536\u94f6\u5458\u5177\u4f53\u5de5\u4f5c\u6d41\u7a0b?\u5ba2\u623f\u524d\u53f0\u6536\u94f6\u5458\u5177\u4f53\u5de5\u4f5c\u6d41\u7a0b\uff1a
1\u3001\u8ba4\u771f\u5730\u8fdb\u884c\u4ea4\u63a5\u73ed\u5de5\u4f5c\uff0c\u4e0d\u6e05\u695a\u7684\u5730\u65b9\u8981\u53ca\u65f6\u63d0\u51fa\uff0c\u5907\u7528\u91d1\u73ed\u73ed\u4ea4\u63a5\uff0c\u524d\u5e10\u4e0d\u6e05\u540e\u8d26\u4e0d\u63a5\u3002
2\u3001\u4f5c\u597d\u73ed\u524d\u51c6\u5907\uff0c\u8ba4\u771f\u68c0\u67e5\u7535\u8111\u3001\u6253\u5370\u673a\u3001\u8ba1\u7b97\u5668\u3001\u9a8c\u949e\u673a\u3001\u4fe1\u7528\u5361POS\u673a\u3001\u5236\u5361\u673a\u3001\u626b\u63cf\u4eea\u7b49\u8bbe\u5907\u5de5\u4f5c\u662f\u5426\u6b63\u5e38\uff0c\u5e76\u4f5c\u597d\u6e05\u6d01\u4fdd\u517b\u5de5\u4f5c\u3002
3\u3001\u638c\u63e1\u623f\u6001\u548c\u5ba2\u623f\u60c5\u51b5\uff0c\u79ef\u6781\u70ed\u60c5\u5730\u63a8\u9500\u5ba2\u623f\uff0c\u4e86\u89e3\u5f53\u5929\u9884\u5b9a\u9884\u79bb\u5ba2\u4eba\uff0c\u786e\u8ba4\u5176\u4ed8\u6b3e\u65b9\u5f0f\uff0c\u4ee5\u4fdd\u8bc1\u5165\u4f4f\u548c\u7ed3\u5e10\u51c6\u786e\u65e0\u8bef\u3002
4\u3001\u51c6\u786e\u719f\u7ec3\u5730\u6536\u70b9\u5ba2\u4eba\u73b0\u91d1\u3001\u652f\u7968\uff0c\u6253\u5370\u5ba2\u4eba\u5404\u9879\u6536\u8d39\u5e10\u5355\uff0c\u53ca\u65f6\uff0c\u51c6\u786e\u5730\u4e3a\u5ba2\u4eba\u7ed3\u5e10\u5e76\u6839\u636e\u5ba2\u4eba\u7684\u5408\u7406\u8981\u6c42\u5f00\u5177\u53d1\u7968\u3002
5\u3001\u5207\u5b9e\u6267\u884c\u5916\u6c47\u7ba1\u7406\u5236\u5ea6\uff0c\u4e0d\u5f97\u5957\u53d6\u5916\u6c47\uff0c\u4e5f\u4e0d\u5f97\u79c1\u81ea\u5151\u6362\u5916\u6c47\uff0c\u5e76\u8d1f\u8d23\u76d1\u7763\u5458\u5de5\u9075\u5b88\u5916\u6c47\u7ba1\u7406\u5236\u5ea6\u3002 \u4e3a\u5bbe\u5ba2\u63d0\u4f9b\u6240\u9700\u8981\u7684\u4fe1\u606f\uff0c\u70ed\u60c5\u3001\u5468\u5230\u3001\u7ec6\u81f4\u5730\u5e2e\u52a9\u5ba2\u4eba\u89e3\u51b3\u5404\u79cd\u9700\u6c42\u3002
\u524d\u53f0\u90e8\u6536\u94f6\u5c97\u4f4d\u5b88\u5219
1\u3001 \u6536\u94f6\u5458\u987b\u4e25\u9075\u5b88\u516c\u53f8\u5404\u9879\u89c4\u7ae0\u5236\u5ea6\uff0c\u4e0a\u4e0b\u73ed\u7edf\u4e0b\u7531\u5458\u5de5\u901a\u9053\u8fdb\u51fa\uff0c\uff08\u4e0d\u884c\u4e58\u5750\u89c2\u5149\u7535\u68af\uff09\u4e0d\u5f97\u79c1\u81ea\u7b7e\u5361\uff0c\u4ee3\u6253\u5361\u53ca\u63d0\u524d\u79bb\u5f00\u5de5\u4f5c\u5c97\u4f4d\u7b49\u5f85\u6253\u5361\u4e0b\u73ed\u3002
2\u3001 \u5f53\u73ed\u65f6\uff0c\u7edf\u4e00\u7a7f\u7740\u516c\u53f8\u53d1\u653e\u7684\u670d\u88c5\uff0c\u7aef\u91cd\u88c5\u9970\u4eea\u5bb9\u4eea\u8868\uff0c\u4e0d\u753b\u6d53\u5986\uff0c\u4e0d\u5f97\u4f69\u6234\u8fc7\u4e8e\u8000\u773c\u7684\u88c5\u9970\u7269\u54c1\u53ca\u643a\u5e26\u4e0e\u5de5\u4f5c\u65e0\u5173\u7684\u79c1\u4eba\u7269\u54c1\uff0c\u53d1\u73b0\u73b0\u91d1\u6536\u56de\u89c6\u4e3a\u516c\u6b3e\u3002
3\u3001 \u51c6\u65f6\u53c2\u52a0\u90e8\u95e8\u73ed\u524d\u4f1a\uff0c\u79ef\u6781\u505a\u597d\u540c\u4f34\u4fe1\u606f\u4f20\u9012\u5de5\u4f5c\u3002
4\u3001 \u5f53\u73ed\u65f6\u5e94\u4e3b\u52a8\uff0c\u53ca\u65f6\u5230\u90e8\u95e8\u8d1f\u8d23\u4eba\u5904\u9886\u53d6\u96f6\u949e\u5e76\u6e05\u70b9\uff0c\u6309\u6307\u5b9a\u6536\u94f6\u53f0\u8fdb\u884c\u5546\u54c1\u7ed3\u7b97\u5de5\u4f5c\u3002
5\u3001 \u6536\u94f6\u8fc7\u7a0b\u4e2d\uff0c\u5fc5\u987b\u8ba4\u771f\u9075\u5b88\u516c\u53f8\u5404\u9879\u670d\u52a1\u7406\u4f1a\u201c\u4ee5\u8bda\u670d\u52a1\u201d\uff0c\u8ba4\u771f\uff0c\u8bda\u6073\u5bf9\u5f85\u6bcf\u4e00\u4f4d\u524d\u6765\u4ed8\u6b3e\u7684\u987e\u5ba2\uff0c\u4f7f\u7528\u201c\u4e09\u7c73\u5fae\u7b11\u201d\u201c\u4e09\u5531\u4e00\u5355\u201d\u670d\u52a1\u89c4\u8303\u7528\u8bed\u3002
6\u3001 \u5f53\u73ed\u65f6\uff0c\u5fc5\u987b\u4e25\u683c\u8981\u6c42\u63d0\u9ad8\u81ea\u8eab\u670d\u52a1\u7d20\u8d28\uff0c\u4e25\u683c\u6309\u7167\uff08\u6536\u94f6\u5458\u670d\u52a1\u89c4\u8303\uff09\u670d\u52a1\u8981\u6c42\uff0c\u4e25\u7981\u5728\u6536\u94f6\u53f0\u6446\u5f04\u4e0d\u96c5\u52a8\u4f5c\uff08\u5982\u8eab\u4f53\u4f9d\u9760\u6536\u94f6\u5458\u3001\u68b3\u5934\u3001\u968f\u610f\u6414\u52a8\u3001\u751a\u81f3\u540c\u4e8b\u95f4\u5b09\u620f\u3001\u52a8\u624b\u52a8\u811a\u3001\u804a\u5929\u3001\u5531\u6536\u7b49\uff09\u3002
7\u3001 \u6536\u94f6\u8fc7\u7a0b\u4e2d\u82e5\u53d1\u73b0\u65e0\u6cd5\u626b\u63cf\u5546\u54c1\uff0c\u7981\u6b62\u552e\u51fa\uff0c\u53ca\u65f6\u8bf7\u793a\u6709\u5173\u4eba\u5458\u5904\u7406\u3002
8\u3001 \u8d2d\u4e70\u5546\u54c1\u7684\u987e\u5ba2\u8981\u6c42\u9001\u8d27\u65f6\uff0c\u5e94\u5148\u4ed8\u8db3\u73b0\u91d1\uff0c\u540e\u9001\u8d27\uff0c\u82e5\u51fa\u73b0\u7279\u6b8a\u60c5\u51b5\uff0c\u987e\u5ba2\u8981\u6c42\u9001\u8d27\u540e\u518d\u4ed8\u6b3e\u7684\u60c5\u51b5\u4e0b\uff0c\u5fc5\u987b\u7531\u697c\u9762\u4e3b\u7ba1\u4ee5\u4e0a\u7ba1\u7406\u4eba\u5458\u62c5\u4fdd\uff0c\u5411\u6536\u94f6\u5458\u7559\u4e0b\u6b20\u6761\uff0c\u5f53\u5929\u5185\u6536\u56de\u94b1\u6b3e\u4ed8\u8fd8\u6536\u94f6\u5458\uff0c\u540c\u65f6\u7531\u90e8\u95e8\u4e3b\u7ba1\u3001\u7ec4\u957f\u76d1\u7763\u4e0b\u8fdb\u884c\u3002
9\u3001 \u6536\u94f6\u5458\u4e0a\u673a\u6240\u6709\u94b1\u6b3e\u4e0d\u8db3\u65f6\uff0c\u5e94\u63d0\u524d\u5411\u90e8\u95e8\u8d1f\u8d23\u4eba\u524d\u6765\u5bf9\u6362\uff0c\u5bf9\u6362\u65f6\u4e0d\u5f97\u79c1\u81ea\u6253\u5f00\u94b1\u7bb1\u62ff\u53d6\u73b0\u91d1\u5bf9\u6362\u3002\u4e5f\u4e0d\u5f97\u79c1\u81ea\u62ff\u81ea\u5df1\u73b0\u91d1\u5230\u5176\u4ed6\u6536\u94f6\u53f0\u5bf9\u6362\u3002
10\u3001 \u987e\u5ba2\u5546\u54c1\u4ed8\u6b3e\u540e\uff0c\u6536\u94f6\u5458\u5e94\u53ca\u65f6\u5c06\u5546\u54c1\u5408\u7406\u88c5\u888b\uff0c\u5206\u6e05\u987e\u5ba2\u6240\u4ed8\u6b3e\u6837\u54c1\u4ee5\u201c\u4e0a\u8f7b\u4e0b\u91cd\u201d\uff0c\u98df\u54c1\u548c\u975e\u98df\u54c1\u5206\u888b\u5305\u88c5\u65b9\u6cd5\uff0c\u91cd\u91cf\u5927\u7684\u5546\u54c1\u63d0\u4f9b\u5fc5\u8981\u7684\u53cc\u888b\u670d\u52a1\u3002\u6536\u94f6\u5458\u82e5\u7c97\u5fc3\u6253\u5305\u9519\u8bef\uff0c\u9020\u6210\u987e\u5ba2\u635f\u5931\u7684\uff0c\u5176\u8d23\u4efb\u7531\u5f53\u4e8b\u4eba\u6536\u94f6\u5458\u8d1f\u8d23\u3002
\u6269\u5c55\u8d44\u6599\uff1a
\u5ba2\u623f\u524d\u53f0\u6536\u94f6\u5458\u5c97\u4f4d\u804c\u8d23\uff1a
1\u3001\u8d1f\u8d23\u524d\u53f0\u670d\u52a1\u70ed\u7ebf\u7684\u63a5\u542c\u548c\u7535\u8bdd\u8f6c\u63a5\uff0c\u505a\u597d\u6765\u7535\u54a8\u8be2\u5de5\u4f5c\uff0c\u91cd\u8981\u4e8b\u9879\u8ba4\u771f\u8bb0\u5f55\u5e76\u4f20\u8fbe\u7ed9\u76f8\u5173\u4eba\u5458\uff0c\u4e0d\u9057\u6f0f\u3001\u5ef6\u8bef\uff1b
2\u3001\u8d1f\u8d23\u6765\u8bbf\u5ba2\u6237\u7684\u63a5\u5f85\u3001\u57fa\u672c\u54a8\u8be2\u548c\u5f15\u89c1\uff0c\u4e25\u683c\u6267\u884c\u516c\u53f8\u7684\u63a5\u5f85\u670d\u52a1\u89c4\u8303\uff0c\u4fdd\u6301\u826f\u597d\u7684\u793c\u8282\u793c\u8c8c\uff1b
3\u3001\u6536\u53d1\u516c\u53f8\u90ae\u4ef6\u3001\u62a5\u520a\u3001\u4f20\u771f\u548c\u7269\u54c1\uff0c\u5e76\u505a\u597d\u767b\u8bb0\u7ba1\u7406\u4ee5\u53ca\u8f6c\u9012\u5de5\u4f5c\uff1b
4\u3001\u8d1f\u8d23\u5feb\u4ef6\u6536\u53d1\u3001\u673a\u7968\u53ca\u706b\u8f66\u7968\u7684\u51c6\u786e\u9884\u5b9a\uff1b
5\u3001\u8d1f\u8d23\u524d\u53f0\u533a\u57df\u7684\u73af\u5883\u7ef4\u62a4\uff0c\u4fdd\u8bc1\u8bbe\u5907\u5b89\u5168\u53ca\u6b63\u5e38\u8fd0\u8f6c\uff08\u5305\u62ec\u590d\u5370\u673a\u3001\u7a7a\u8c03\u53ca\u6253\u5361\u673a\u7b49\uff09\uff1b
6\u3001\u534f\u52a9\u516c\u53f8\u5458\u5de5\u7684\u590d\u5370\u3001\u4f20\u771f\u7b49\u5de5\u4f5c\uff1b
7\u3001\u5458\u5de5\u8003\u52e4\u7cfb\u7edf\u7ef4\u62a4\u3001\u8003\u52e4\u7edf\u8ba1\u53ca\u5916\u51fa\u4eba\u5458\u7ba1\u7406\uff1b
8\u3001\u63a5\u53d7\u884c\u653f\u7ecf\u7406\u5de5\u4f5c\u5b89\u6392\u5e76\u534f\u52a9\u4eba\u4e8b\u6587\u5458\u4f5c\u597d\u884c\u653f\u90e8\u5176\u4ed6\u5de5\u4f5c
\u53c2\u8003\u8d44\u6599\u6765\u6e90\uff1a\u767e\u5ea6\u767e\u79d1-\u6536\u94f6\u5458
\u9152\u5e97\u524d\u53f0\u63a5\u5f85\u5de5\u4f5c\u6d41\u7a0b \u65e9\u73ed\u5de5\u4f5c\u5185\u5bb9
\u68c0\u67e5\u4eea\u5bb9\u4eea\u8868\uff0c\u89c4\u8303\u4e0a\u5c97
A\uff09\u4ed4\u7ec6\u67e5\u770b\u6bcf\u65e5\u6d3b\u52a8\u62a5\u8868
B\uff09\u4e86\u89e3\u662f\u5426\u6709VIP\u6216\u9152\u5e97\u62db\u5f85\u623f\u9884\u8ba2\u6216\u5728\u4f4f
C\uff09\u4e86\u89e3\u4f1a\u8bae\u4fe1\u606f\uff0c\u6838\u5bf9\u4f1a\u8bae\u7528\u623f\u6570
D\uff09\u8ba4\u771f\u9605\u8bfb\u4ea4\u73ed\u672c\uff0c\u4e86\u89e3\u4e0a\u4e00\u73ed\u5f85\u5b8c\u6210\u4e8b\u9879\uff0c\u7136\u540e\u7b7e\u5b57\u8ba4\u53ef\u8ddf\u529e
E) \u67e5\u770b\u5404\u90e8\u95e8\u94a5\u5319\u9886\u7528\u3001\u5f52\u8fd8\u8bb0\u5f55\u60c5\u51b5\uff0c\u5e76\u5c06\u94a5\u5319\u5206\u7c7b\u653e\u7f6e
F\uff09\u67e5\u770b\u5f53\u5929\u8ba2\u623f\u60c5\u51b5\uff0c\u5e76\u5c06\u9884\u8ba2\u8f93\u5165\u7535\u8111\uff0c\u5e76\u4e86\u89e3\u8fd1\u51e0\u5929\u8ba2\u623f\u60c5\u51b5
G\uff09\u6838\u5bf9\u623f\u6001\uff0c\u786e\u4fdd\u623f\u6001\u6b63\u786e
H\uff09\u67e5\u5f53\u5929\u9884\u79bb\u5e97\u5ba2\u4eba\uff0c\u5e76\u77e5\u4f1a\u6536\u94f6\u5458
I\uff09\u6309\u7eed\u4f4f\u5ba2\u4eba\u540d\u5355\u5f00\u9910\u5238\uff0c\u4e3a\u6709\u65e9\u9910\u7684\u5165\u4f4f\u5ba2\u4eba\u5f00\u9910\u5238
J\uff09\u786e\u8ba4\u4f4f\u5e97\u5ba2\u4eba\u4fe1\u606f\u3001\u623f\u4ef7\u5df2\u5b8c\u6574\u3001\u6b63\u786e\u8f93\u5165\u7535\u8111
K\uff09\u5982\u6709\u5ba2\u4eba\u6362\u623f\uff0c\u786e\u8ba4\u5df2\u901a\u77e5HSKP\u5e76\u5df2\u66f4\u6539\u7535\u8111\u4fe1\u606f\u3002\u6536\u56de\u94a5\u5319\u53ca\u5f00\u51fa\u6362\u623f\u901a\u77e5\u5355
L\uff09\u5ba2\u4eba\u8981\u6c42\u7684\u53eb\u9192\u65f6\u95f4\u662f\u5426\u5df2\u901a\u77e5\u603b\u673a
M\uff09\u4e0e\u4e2d\u73ed\u540c\u4e8b\u53e3\u5934\u548c\u4e66\u9762\u4ea4\u63a5\uff0c\u5e76\u968f\u65f6\u4e0e\u4e0b\u4e00\u73ed\u53d6\u5f97\u8054\u7cfb
\u4e2d\u73ed\u5de5\u4f5c\u5185\u5bb9
\u68c0\u67e5\u4eea\u5bb9\u4eea\u8868\uff0c\u89c4\u8303\u4e0a\u5c97
A\uff09\u4ed4\u7ec6\u67e5\u770b\u6bcf\u65e5\u6d3b\u52a8\u62a5\u8868
B\uff09\u4e86\u89e3\u4f1a\u8bae\u4fe1\u606f\uff0c\u6838\u5bf9\u4f1a\u8bae\u7528\u623f\u6570
C\uff09\u53e3\u5934\u4e0e\u4e66\u9762\u4ea4\u63a5
D\uff09\u67e5\u770b\u5404\u90e8\u95e8\u94a5\u5319\u8bb0\u5f55\u60c5\u51b5
E\uff09\u6574\u7406\u9884\u8ba2\uff0c\u5e76\u4f30\u8ba1\u5f53\u5929\u552e\u623f\u72b6\u51b5
F\uff09\u6838\u5bf9\u623f\u6001\uff0c\u786e\u4fdd\u623f\u6001\u6b63\u786e
G\uff09\u6309\u5728\u4f4f\u5ba2\u4eba\u62b5\u5e97\u5f00\u9910\u5238\uff0c\u5e76\u786e\u5b9a\u7b2c\u4e8c\u5929\u7528\u9910\u4eba\u6570\uff0c\u4e0b\u8ba2\u9910\u5355
H\uff09\u786e\u8ba4\u4f4f\u5e97\u5ba2\u4eba\u4fe1\u606f\u3001\u623f\u4ef7\u5df2\u5b8c\u6574\u3001\u6b63\u786e\u8f93\u5165\u7535\u8111
I\uff09\u5982\u6709\u5ba2\u4eba\u6362\u623f\uff0c\u786e\u8ba4\u5df2\u901a\u77e5HSKP\u5e76\u5df2\u66f4\u6539\u7535\u8111\u4fe1\u606f\u3002\u6536\u56de\u94a5\u5319\u53ca\u5f00\u51fa\u6362\u623f\u901a\u77e5\u5355
J\uff09\u5ba2\u4eba\u8981\u6c42\u7684\u53eb\u9192\u65f6\u95f4\u662f\u5426\u5df2\u901a\u77e5\u603b\u673a
K\uff09\u4ea4\u63a5\u4e0b\u4e00\u73ed\u672a\u5b8c\u6210\u4e8b\u9879\u8ddf\u529e
L\uff09\u968f\u65f6\u4e0e\u4e0b\u4e00\u73ed\u540c\u4e8b\u8054\u7cfb \u591c\u73ed\u5de5\u4f5c\u5185\u5bb9
\u68c0\u67e5\u4eea\u5bb9\u4eea\u8868\uff0c\u89c4\u8303\u4e0a\u5c97
A\uff09\u4ed4\u7ec6\u67e5\u770b\u6bcf\u65e5\u6d3b\u52a8\u62a5\u8868
B\uff09\u4e86\u89e3\u4f1a\u8bae\u4fe1\u606f\uff0c\u6838\u5bf9\u4f1a\u8bae\u7528\u623f\u6570
C\uff09\u53e3\u5934\u4e0e\u4e66\u9762\u4ea4\u63a5
D\uff09\u67e5\u770b\u5404\u90e8\u95e8\u94a5\u5319\u8bb0\u5f55\u60c5\u51b5
E\uff09\u6574\u7406\u9884\u8ba2\uff0c\u5e76\u4f30\u8ba1\u5f53\u5929\u552e\u623f\u72b6\u51b5
F\uff09\u68c0\u67e5\u672a\u5f00\u9910\u5238\u623f\u95f4\uff0c\u5e76\u8865\u5f00
G\uff09\u786e\u8ba4\u4f4f\u5e97\u5ba2\u4eba\u4fe1\u606f\u3001\u623f\u4ef7\u5df2\u5b8c\u6574\u3001\u6b63\u786e\u8f93\u5165\u7535\u8111
H\uff09\u5982\u6709\u5ba2\u4eba\u6362\u623f\uff0c\u786e\u8ba4\u5df2\u901a\u77e5HSKP\u5e76\u5df2\u66f4\u6539\u7535\u8111\u4fe1\u606f\u3002\u6536\u56de\u94a5\u5319\u53ca\u5f00\u51fa\u6362\u623f\u901a\u77e5\u5355
I\uff09\u5ba2\u4eba\u8981\u6c42\u7684\u53eb\u9192\u65f6\u95f4\u662f\u5426\u5df2\u901a\u77e5\u603b\u673a
J\uff09\u6574\u7406\u5f53\u5929\u8ba2\u623f\u8bb0\u5f55\u60c5\u51b5\uff0c\u5e76\u4e86\u89e3\u7b2c\u4e8c\u5929\u552e\u623f\u60c5\u51b5 \u5de5\u4f5c\u6d41\u7a0b \u8fd9\u4e2a\u662f\u5ba2\u623f\u7684\u3002\u5ba2\u623f\u670d\u52a1\u7a0b\u5e8f\u53ca\u6807\u51c6
\u4e00\u3001\u4f4f\u5ba2\u8fce\u63a5\u7a0b\u5e8f
\u3000\u3000\u7a0b \u5e8f \u6807 \u51c6
\u3000\u3000\u4e86\u89e3\u5ba2\u60c5 1\u3001\u6839\u636e\u603b\u53f0\u7684\u901a\u77e5\u5355\uff0c\u5c3d\u53ef\u80fd\u8be6\u7ec6\u5730\u4e86\u89e3\u5ba2\u60c5\uff1b2\u3001\u505a\u5230\u201c\u4e03\u77e5\u3001\u4e09\u4e86\u89e3\u201d\uff1a\u77e5\u63a5\u5f85\u5355\u4f4d\u3001\u4eba\u6570\u3001\u56fd\u7c4d\u3001\u8eab\u4efd\u3001\u751f\u6d3b\u7279\u70b9\u3001\u63a5\u5f85\u6807\u51c6\u3001\u3001\u5065\u5eb7\u72b6\u51b5\uff1b\u4e86\u89e3\u5ba2\u4eba\u5230\uff08\u79bb\uff09\u5e97\u65f6\u95f4\u3001\u4e86\u89e3\u8f66\u3001\u8239\u3001\u822a\u73ed\u65f6\u95f4\u3001\u4e86\u89e3\u5ba2\u4eba\u5b97\u6559\u4fe1\u4ef0\u3002
\u3000\u3000\u5e03\u7f6e\u623f\u95f4 \u6839\u636e\u5ba2\u4eba\u7684\u5b97\u6559\u4fe1\u4ef0\u3001\u751f\u6d3b\u7279\u70b9\u3001\u6807\u51c6\u53ca\u89c4\u683c\uff0c\u5bf9\u5ba2\u623f\u8fdb\u884c\u5e03\u7f6e\uff08\u5e94\u68c0\u67e5\u5ba2\u623f\u5e03\u7f6e\u662f\u5426\u5408\u4e4e\u89c4\u8303\uff09
\u3000\u3000\u697c\u5c42\u8fce\u5bbe 1\u3001\u8fce\u5ba2\u670d\u52a1\uff1a\u7535\u68af\u53e3\u8fce\u63a5\u5ba2\u4eba\uff0c\u5f15\u9886\u5ba2\u4eba\u8fdb\u623f\u95f4\uff0c\u9001\u8fce\u5ba2\u8336\uff0c\u4ecb\u7ecd\u623f\u95f4\u8bbe\u65bd\u53ca\u670d\u52a1\u9879\u76ee\u7b49\uff1b2\u3001\u5206\u9001\u884c\u674e\uff1a\u534f\u52a9\u884c\u674e\u751f\u5c06\u5ba2\u4eba\u884c\u674e\uff08\u56e2\u961f\uff09\u5206\u9001\u81f3\u5404\u623f\u95f4\u3002
\u3000\u3000\u4e8c\u3001\u53eb\u9192\u670d\u52a1\u7a0b\u5e8f
\u3000\u3000\u7a0b \u5e8f \u6807 \u51c6
\u3000\u3000\u63a5\u5230\u5ba2\u4eba\u8981\u6c42\u53eb\u9192\u7535\u8bdd 1\u3001\u94c3\u54cd\u4e09\u58f0\u5185\u63a5\u542c\u7535\u8bdd\uff1b2\u3001\u6309\u6807\u51c6\u7a0b\u5e8f\u95ee\u5019\u5ba2\u4eba\u3001\u62a5\u5c97\u4f4d\u540d\uff1b3\u3001\u95ee\u6e05\u623f\u53f7\u3001\u59d3\u540d\u53ca\u53eb\u9192\u65f6\u95f4\uff1b4\u3001\u91cd\u590d\u5ba2\u4eba\u53eb\u9192\u8981\u6c42\uff0c\u5f97\u5230\u5ba2\u4eba\u786e\u8ba4\u540e\uff0c\u795d\u541b\u665a\u5b89\uff1b
\u3000\u3000\u628a\u53eb\u9192\u8981\u6c42\u544a\u4e4b\u603b\u673a \u544a\u8bc9\u5bf9\u65b9\u53eb\u9192\u8981\u6c42\uff0c\u8bf7\u5bf9\u65b9\u786e\u8ba4\u3002
\u3000\u3000\u586b\u5199\u53eb\u9192\u8bb0\u5f55 \u586b\u5199\u5ba2\u4eba\u623f\u53f7\u3001\u59d3\u540d\u3001\u53eb\u9192\u65f6\u95f4\u5e76\u901a\u77e5\u76f8\u5173\u5c97\u4f4d\u4eba\u5458\u3002
\u3000\u3000\u53eb\u9192\u6ca1\u6709\u5e94\u7b54\u65f6 \u8bf7\u697c\u5c42\u670d\u52a1\u5458\u6572\u95e8\u53eb\u9192\u3002
\u3000\u3000\u4e09\u3001\u5ba2\u8863\u670d\u52a1\u7a0b\u5e8f
\u3000\u3000\u7a0b \u5e8f \u6807 \u51c6
\u3000\u3000\u6536\u5ba2\u8863 1\u3001\u5ba2\u4eba\u4ea4\u6d17\u7684\u8863\u7269\u6216\u5ba2\u623f\u670d\u52a1\u5458\u548c\u6e05\u626b\u5458\u4ece\u623f\u95f4\u6536\u6d17\u7684\u8863\u7269\uff0c\u90fd\u5fc5\u987b\u6709\u5ba2\u4eba\u586b\u5199\u7684\u6d17\u8863\u5355\u5e76\u7b7e\u540d\uff1b2\u3001\u5982\u5ba2\u4eba\u672a\u4f5c\u4ea4\u4ee3\uff0c\u653e\u5728\u6d17\u8863\u888b\u5185\u672a\u586b\u5199\u6d17\u8863\u5355\u7684\uff0c\u4e0d\u80fd\u4ea4\u5230\u6d17\u8863\u623f\u6d17\u6da4\uff0c\u9700\u5f81\u6c42\u5ba2\u4eba\u610f\u89c1\u540e\u518d\u4f5c\u5904\u7406\uff1b3\u3001\u4ea4\u6d17\u7684\u5ba2\u8863\u5e94\u8fdb\u884c\u4ed4\u7ec6\u68c0\u67e5\uff0c\u6709\u65e0\u7834\u635f\u3001\u8863\u888b\u5185\u6709\u65e0\u5ba2\u4eba\u9057\u7559\u7269\u54c1\uff1b4\u3001\u6309\u5ba2\u4eba\u586b\u5199\u7684\u6d17\u8863\u5355\uff0c\u6838\u5bf9\u5ba2\u4eba\u59d3\u540d\u3001\u623f\u53f7\u3001\u65e5\u671f\u3001\u8863\u7269\u540d\u79f0\u3001\u4ef6\u6570\u662f\u5426\u76f8\u7b26\uff1b5\u3001\u4e86\u89e3\u662f\u54ea\u79cd\u6d17\u8863\u7c7b\u578b\uff1b6\u3001\u6309\u9152\u5e97\u89c4\u5b9a\u65f6\u95f4\u4ea4\u6d17\u8863\u623f\uff1b7\u3001\u5982\u6d17\u5feb\u4ef6\uff0c\u5e94\u5c3d\u5feb\u901a\u77e5\u6d17\u8863\u623f\uff1b8\u3001\u6709\u7279\u6b8a\u8981\u6c42\u7684\u5ba2\u8863\uff0c\u5e94\u5728\u6d17\u8863\u5355\u4e0a\u6ce8\u660e\uff1b9\u3001\u586b\u5199\u6536\u6d17\u5ba2\u8863\u8bb0\u5f55\uff0c\u5c3d\u5feb\u5c06\u6d17\u8863\u5355\u4f20\u81f3\u603b\u53f0\u5165\u5e10\uff1b
\u3000\u3000\u9001\u8fd8\u5ba2\u8863 1\u3001\u6d17\u8863\u623f\u9001\u56de\u5ba2\u8863\u65f6\uff0c\u5e94\u6309\u6d17\u8863\u5355\u9010\u4ef6\u8fdb\u884c\u6e05\u70b9\uff08\u4e0d\u80fd\u6298\u53e0\u7684\u8863\u7269\u9700\u7528\u8863\u67b6\u6302\u653e\uff092\u3001\u68c0\u67e5\u6d17\u6da4\u8d28\u91cf\uff1a\u8863\u7269\u6709\u65e0\u7834\u635f\u3001\u7f29\u6c34\u3001\u6709\u65e0\u892a\u8272\u7b49\uff1b3\u3001\u9001\u5ba2\u8863\u8fdb\u623f\u95f4\uff0c\u8bf7\u5ba2\u4eba\u68c0\u67e5\u9a8c\u6536\uff0c\u6e05\u70b9\u5b8c\u6bd5\u540e\u5411\u5ba2\u4eba\u9053\u522b\uff1b4\u3001\u5982\u5ba2\u4eba\u4e0d\u5728\u623f\u95f4\uff0c\u5e94\u6309\u7a0b\u5e8f\u8fdb\u95e8\uff0c\u628a\u8863\u7269\u6446\u653e\u5728\u5e8a\u4e0a\u6216\u6302\u4e8e\u8863\u6a71\u5185\uff08\u5c06\u8863\u6a71\u95e8\u6253\u5f00\uff09\uff1b
\u3000\u3000\u5907 \u6ce8 \u5f53\u5ba2\u4eba\u6295\u8bc9\u6d17\u8863\u670d\u52a1\u65f6\uff0c\u5e94\u62a5\u544a\u4e0a\u7ea7\uff0c\u67e5\u627e\u539f\u56e0\uff0c\u59a5\u5584\u5904\u7406\uff1b
\u3000\u3000\u56db\u3001\u5ba2\u4eba\u9057\u7559\u7269\u54c1\u7684\u5904\u7406\u7a0b\u5e8f
\u3000\u3000\u7a0b \u5e8f \u6807 \u51c6
\u3000\u3000\u53d1\u73b0\u5ba2\u4eba\u9057\u7559\u7269\u54c1\u65f6\uff0c\u53ca\u65f6\u62a5\u544a 1\u3001\u5728\u5ba2\u623f\u8303\u56f4\u5185\uff0c\u65e0\u8bba\u4f55\u5730\u62fe\u5230\u5ba2\u4eba\u7684\u7269\u54c1\uff0c\u90fd\u5fc5\u987b\u5c3d\u5feb\u4ea4\u5230\u670d\u52a1\u4e2d\u5fc3\uff1b2\u3001\u5982\u670d\u52a1\u5458\u5728\u68c0\u67e5\u8d70\u5ba2\u623f\u65f6\u53d1\u73b0\u4e86\u5ba2\u4eba\u9057\u7559\u7269\u54c1\uff0c\u5e94\u53ca\u65f6\u8ddf\u603b\u53f0\u8054\u7cfb\uff0c\u5c06\u7269\u54c1\u4ea4\u8fd8\u5ba2\u4eba\uff1b\u5982\u5ba2\u4eba\u5df2\u7ecf\u79bb\u5f00\uff0c\u5219\u5e94\u53ca\u65f6\u4e0a\u7f34\u697c\u5c42\u9886\u73ed\uff1b3\u3001\u670d\u52a1\u4e2d\u5fc3\u670d\u52a1\u5458\u5728\u6536\u5230\u5ba2\u4eba\u9057\u7559\u7269\u54c1\u65f6\uff0c\u90fd\u5e94\u8bb0\u5f55\u5728\u201c\u5ba2\u4eba\u9057\u7559\u7269\u54c1\u767b\u8bb0\u8868\u201d\u4e0a\uff0c\u5199\u660e\u65e5\u671f\u3001\u623f\u53f7\u3001\u62fe\u5230\u5730\u70b9\u3001\u7269\u54c1\u540d\u79f0\u3001\u62fe\u7269\u4eba\u59d3\u540d\u548c\u73ed\u7ec4\uff1b
\u3000\u3000\u5206 \u7c7b 1\u3001\u8d35\u91cd\u7269\u54c1\uff1a\u73e0\u5b9d\u3001\u4fe1\u7528\u5361\u3001\u652f\u7968\u3001\u73b0\u91d1\u3001\u76f8\u673a\u3001\u624b\u8868\u3001\u5546\u52a1\u8d44\u6599\u3001\u8eab\u4efd\u8bc1\u3001\u56de\u4e61\u8bc1\u3001\u62a4\u7167\u7b49\uff1b2\u3001\u975e\u8d35\u91cd\u7269\u54c1\uff1a\u773c\u955c\u3001\u65e5\u5e38\u7528\u54c1\u7b49\uff1b
\u3000\u3000\u4fdd \u5b58 1\u3001\u6240\u6709\u9057\u7559\u7269\u54c1\u90fd\u5fc5\u987b\u4fdd\u5b58\u5728\u5931\u7269\u50a8\u85cf\u67dc\u91cc\uff1b2\u3001\u8d35\u91cd\u7269\u54c1\u4e0e\u975e\u8d35\u91cd\u7269\u54c1\u5206\u5f00\u5b58\u653e\uff0c\u8d35\u91cd\u7269\u54c1\u5e94\u4e13\u4eba\u7ba1\u7406\uff1b3\u3001\u8d35\u91cd\u7269\u54c1\u5b58\u653e\u65f6\u95f4\u4e3a\u4e00\u5e74\u534a\uff0c\u975e\u8d35\u91cd\u7269\u54c1\u4fdd\u7559\u65f6\u95f4\u4e3a\u534a\u5e74\uff0c\u5f00\u542f\u7684\u98df\u7269\u3001\u996e\u6599\u53ca\u836f\u54c1\u4fdd\u7559\u65f6\u95f4\u4e3a\u4e09\u5929\uff1b4\u3001\u8d85\u8fc7\u4fdd\u7559\u671f\u7684\u7269\u54c1\uff0c\u7531\u5ba2\u623f\u90e8\u7ecf\u7406\u4f1a\u540c\u6709\u5173\u90e8\u95e8\u540c\u4e00\u5904\u7406\uff1b
\u3000\u3000\u8ba4 \u9886 1\u3001\u8ba4\u9886\u65b9\u5f0f\uff1aA\u3001\u76f4\u63a5\u8ba4\u9886\uff1bB\u3001\u8bf7\u4eba\u4ee3\u4e3a\u8ba4\u9886\uff1b2\u3001\u95ee\u6e05\u6709\u5173\u95ee\u9898\uff0c\u65e0\u8bef\u540e\uff0c\u8bf7\u8ba4\u9886\u4eba\u7b7e\u5b57\uff0c\u5e76\u7559\u4e0b\u8054\u7cfb\u7535\u8bdd\u548c\u5730\u5740\u3002
\u3000\u3000\u4e94\u3001\u8ff7\u4f60\u5427\u670d\u52a1\u7a0b\u5e8f
\u3000\u3000\u7a0b \u5e8f \u6807 \u51c6
\u3000\u3000\u53d1 \u653e 1\u3001\u623f\u95f4\u8ff7\u4f60\u5427\u7531\u697c\u5c42\u9886\u73ed\u7edf\u4e00\u7ba1\u7406\uff0c\u9152\u6c34\u5728\u670d\u52a1\u4e2d\u5fc3\u9886\u53d6\uff1b2\u3001\u7531\u9886\u73ed\u6309\u89c4\u5b9a\u54c1\u79cd\u53ca\u6570\u91cf\u9886\u53d6\uff0c\u6309\u8981\u6c42\u6446\u653e\uff1b3\u3001\u586b\u5199\u9152\u6c34\u9886\u53d6\u767b\u8bb0\uff0c\u54c1\u540d\u3001\u6570\u91cf\u5e94\u76f8\u7b26\uff0c\u5e76\u6ce8\u660e\u53d1\u653e\u65f6\u95f4\u53ca\u53d1\u653e\u4eba\uff1b
\u3000\u3000\u8865 \u5145 1\u3001\u670d\u52a1\u73ed\u6839\u636e\u5f53\u65e5\u5ba2\u4eba\u6d88\u8d39\u5355\u8fdb\u884c\u8865\u5145\uff0c\u5e76\u68c0\u67e5\u9152\u6c34\u8d28\u91cf\u548c\u4fdd\u8d28\u671f\uff1b2\u3001\u5c06\u5ba2\u4eba\u6d88\u8d39\u5355\u5ba2\u623f\u8054\u4ea4\u4e8e\u670d\u52a1\u4e2d\u5fc3\uff1b3\u3001\u4f4f\u4eba\u623f\u6d88\u8d39\u9152\u6c34\u9700\u7ecf\u5ba2\u4eba\u7b7e\u5b57\u786e\u8ba4\u540e\uff0c\u518d\u884c\u8865\u5145\uff1b
\u3000\u3000\u68c0 \u67e5 1\u3001\u9886\u73ed\u67e5\u623f\u65f6\u5bf9\u8ff7\u4f60\u5427\u7269\u54c1\u9010\u9879\u8fdb\u884c\u68c0\u67e5\u3001\u5e76\u767b\u8bb0\uff1b2\u3001\u670d\u52a1\u73ed\u5bf9\u4f4f\u5ba2\u623f\u6bcf\u65e5\u4e09\u6b21\u68c0\u67e5\uff1b3\u3001\u5f53\u5ba2\u4eba\u79bb\u5e97\u65f6\uff0c\u670d\u52a1\u73ed\u5728\u7b2c\u4e00\u65f6\u95f4\u8fdb\u623f\u68c0\u67e5\u9152\u6c34\u6d88\u8d39\u60c5\u51b5\uff0c\u53ca\u65f6\u62a5\u544a\u670d\u52a1\u4e2d\u5fc3\u3002
\u3000\u3000\u516d\u3001\u9001\u5ba2\u670d\u52a1\u7a0b\u5e8f
\u3000\u3000\u7a0b \u5e8f \u6807 \u51c6
\u3000\u3000\u51c6\u5907\u5de5\u4f5c 1\u3001\u638c\u63e1\u5ba2\u4eba\u79bb\u5e97\u65f6\u95f4\uff0c\u95ee\u6e05\u5ba2\u4eba\u662f\u5426\u9700\u8981\u53eb\u9192\u670d\u52a1\u3001\u662f\u5426\u623f\u95f4\u7528\u9910\uff1b2\u3001\u5982\u5ba2\u6b21\u65e5\u79bb\u5e97\uff0c\u56e2\u961f\u623f\u8981\u6839\u636e\u884c\u674e\u591a\u5c11\uff0c\u5b89\u6392\u884c\u674e\u5458\uff1b3\u3001\u8981\u68c0\u67e5\u5ba2\u8863\u60c5\u51b5\u3001\u5404\u79cd\u5e10\u5355\u53ca\u5404\u9879\u59d4\u6258\u4ee3\u529e\u4e8b\u9879\u662f\u5426\u529e\u597d\uff1b4\u3001\u5ba2\u4eba\u4e34\u884c\u524d\uff0c\u670d\u52a1\u5458\u5e94\u5229\u7528\u623f\u95f4\u670d\u52a1\u7684\u673a\u4f1a\uff0c\u68c0\u67e5\u5404\u79cd\u7269\u54c1\u53ca\u8bbe\u5907\u6709\u65e0\u635f\u574f\u6216\u6b20\u7f3a\uff1b5\u3001\u4e34\u884c\u524d\uff0c\u5e94\u4e3b\u52a8\u5f81\u6c42\u5ba2\u4eba\u7684\u610f\u89c1\uff1b
\u3000\u3000\u9001 \u522b \u4e3b\u52a8\u4e3a\u5ba2\u4eba\u6309\u7535\u68af\uff0c\u4e3b\u52a8\u63d0\u884c\u674e\uff0c\u4e3b\u52a8\u6400\u6276\u8001\u3001\u5f31\uff0c\u9001\u81f3\u7535\u68af\u53e3\uff0c\u5e76\u81f4\u79bb\u522b\u795d\u613f\u3002
\u3000\u3000\u68c0 \u67e5 1\u3001\u68c0\u67e5\u5ba2\u4eba\u6709\u65e0\u9057\u7559\u7269\u54c1\uff1b2\u3001\u68c0\u67e5\u623f\u95f4\u8bbe\u65bd\u8bbe\u5907\u6709\u65e0\u635f\u574f\uff0c\u6709\u65e0\u6d88\u8d39\u9879\u76ee\uff1b
\u3000\u3000\u4e03\u3001\u52a0\u5e8a\u670d\u52a1\u7a0b\u5e8f
\u3000\u3000\u7a0b \u5e8f \u6807 \u51c6
\u3000\u3000\u52a0 \u5e8a 1\u3001\u63a5\u5230\u52a0\u5e8a\u901a\u77e5\u540e\uff0c\u968f\u5373\u63d0\u4f9b\u8be5\u9879\u670d\u52a1\uff0c\u901a\u5e38\u662f\u5728\u5ba2\u4eba\u672a\u4f4f\u8fdb\u65f6\u5b8c\u6210\uff1b2\u3001\u603b\u53f0\u901a\u77e5\u670d\u52a1\u4e2d\u5fc3\u540e\uff0c\u5fc5\u987b\u53ca\u65f6\u5728\u623f\u95f4\u62a5\u8868\u4e0a\u8bb0\u5f55\u52a0\u5e8a\u7684\u623f\u53f7\uff1b3\u3001\u670d\u52a1\u4e2d\u5fc3\u901a\u77e5\u9886\u73ed\u6216\u53f0\u73ed\u4f5c\u52a0\u5e8a\u670d\u52a1\uff1b4\u3001\u68c0\u67e5\u5907\u7528\u5e8a\u662f\u5426\u6709\u635f\u574f\uff0c\u5e76\u64e6\u62ed\u5e72\u51c0\uff0c\u63a8\u5165\u623f\u95f4\u540e\u94fa\u597d\u5e8a\uff1b5\u3001\u52a0\u5e8a\u540e\uff0c\u9700\u589e\u52a0\u623f\u5185\u76f8\u5173\u4f4e\u8017\u54c1\u53ca\u5907\u54c1\u7684\u6570\u91cf\uff1b
\u3000\u3000\u6ce8\u610f\u4e8b\u9879 1\u3001\u7eed\u4f4f\u623f\u63d0\u65e9\u9000\u5e8a\uff0c\u9700\u5728\u201c\u623f\u95f4\u62a5\u8868\u201d\u4e0a\u6ce8\u660e\u9000\u5e8a\uff0c\u5e76\u901a\u77e5\u603b\u53f0\uff1b2\u3001\u9000\u623f\u540e\uff0c\u5e8a\u94fa\u8981\u5c3d\u5feb\u6536\u597d\u5f52\u4f4d\uff0c\u5907\u7528\u6795\u5934\u3001\u68c9\u88ab\u7b49\u68c0\u67e5\u65e0\u95ee\u9898\u540e\uff0c\u6298\u53e0\u6574\u9f50\u653e\u56de\u539f\u4f4d\u3002
\u3000\u3000\u516b\u3001\u64e6\u978b\u670d\u52a1\u7a0b\u5e8f
\u3000\u3000\u7a0b \u5e8f \u6807 \u51c6
\u3000\u3000\u63a5\u5230\u8981\u6c42 1\u3001\u5728\u63a5\u5230\u5ba2\u4eba\u8981\u6c42\u540e\uff0c\u5e94\u53ca\u65f6\u524d\u5f80\u5ba2\u623f\u6536\u53d6\u64e6\u978b\u7bee\uff1b2\u3001\u5728\u8fc7\u9053\u5de1\u89c6\u65f6\uff0c\u53d1\u73b0\u4f4f\u5ba2\u623f\u95e8\u524d\u7684\u64e6\u978b\u7bee\uff0c\u5e94\u7acb\u5373\u62ff\u5230\u5de5\u4f5c\u95f4\u8fdb\u884c\u64e6\u62ed\uff1b
\u3000\u3000\u6309\u8981\u6c42\u64e6\u978b 1\u3001\u5c06\u978b\u7bee\u7f16\u53f7\uff0c\u5e76\u5c06\u5ba2\u4eba\u7684\u623f\u53f7\u5199\u5728\u7eb8\u6761\u4e0a\u653e\u5165\u978b\u7bee\u6216\u7528\u7c89\u7b14\u5728\u978b\u5e95\u6ce8\u660e\u623f\u53f7\uff0c\u9632\u6b62\u5f04\u6df7\uff1b2\u3001\u5c06\u978b\u653e\u7f6e\u4e8e\u5de5\u4f5c\u95f4\u6216\u670d\u52a1\u4e2d\u5fc3\uff0c\u6309\u89c4\u7a0b\u64e6\u978b\uff0c\u5e94\u6ce8\u610f\u907f\u514d\u6df7\u8272\u53ca\u5c06\u978b\u6cb9\u5f04\u5728\u978b\u5e95\uff1b
\u3000\u3000\u9001 \u8fd8 1\u3001\u4e00\u822c\u5e94\u5728\u534a\u5c0f\u65f6\u540e\u3001\u4e24\u5c0f\u65f6\u4e4b\u5185\uff0c\u5c06\u64e6\u597d\u7684\u978b\u9001\u5165\u5ba2\u4eba\u623f\u5185\uff1b2\u3001\u5bf9\u4e8e\u63d0\u51fa\u7279\u522b\u65f6\u95f4\u8981\u6c42\u7684\u5ba2\u4eba\uff0c\u5e94\u53ca\u65f6\u5c06\u978b\u9001\u56de\uff1b3\u3001\u9001\u8fd8\u65f6\u5982\u679c\u5ba2\u4eba\u4e0d\u5728\u623f\u95f4\uff0c\u5e94\u5c06\u64e6\u597d\u7684\u76ae\u978b\u653e\u4e8e\u884c\u674e\u67dc\u4fa7\uff1b
\u3000\u3000\u4e5d\u3001\u8c6a\u534e\u5957\u623f\u53ca\u91cd\u70b9\u623f\u95f4\u63a5\u5f85\u7a0b\u5e8f
\u3000\u3000\u7a0b \u5e8f \u6807 \u51c6
\u3000\u3000\u8fce\u5ba2\u51c6\u5907 1\u3001\u63a5\u5230\u4f4f\u623f\u901a\u77e5\u5355\u540e\uff0c\u8981\u4e86\u89e3\u5ba2\u4eba\u56fd\u7c4d\u3001\u5230\u623f\u65f6\u95f4\u3001\u4eba\u6570\u3001\u6027\u522b\u3001\u8eab\u4efd\u3001\u63a5\u5f85\u5355\u4f4d\u7b49\uff1b2\u3001\u6309\u7167\u5ba2\u4eba\u8981\u6c42\u5e03\u7f6e\u597d\u623f\u95f4\uff0c\u5e76\u68c0\u67e5\u623f\u95f4\u8bbe\u65bd\u8bbe\u5907\u662f\u5426\u5b8c\u597d\uff0c\u5404\u79cd\u5f00\u5173\u3001\u6309\u7ebd\u3001\u7167\u660e\u3001\u97f3\u54cd\u662f\u5426\u5b8c\u597d\uff0c\u5404\u79cd\u7269\u54c1\u6446\u653e\u662f\u5426\u6574\u9f50\u3001\u5f97\u5f53\uff1b3\u3001\u6309\u7167\u89c4\u5b9a\u6446\u653e\u597d\u9152\u5427\u996e\u6599\u53ca\u9152\u7c7b\uff1b4\u3001\u6446\u653e\u597d\u6c34\u679c\uff08\u679c\u7bee\u3001\u6d17\u624b\u76c5\u3001\u6c34\u679c\u5200\u3001\u679c\u53c9\u3001\u53e3\u5e03\u7b49\uff09\u3001\u9c9c\u82b1\uff0c\u505a\u591c\u5e8a\u8981\u653e\u7f6e\u591c\u5e8a\u8d60\u54c1\uff0c\u6446\u653e\u597d\u603b\u7ecf\u7406\u540d\u7247\u53ca\u6b22\u8fce\u5361\uff1b5\u3001\u5ba2\u4eba\u5230\u8fbe\u524d\u8fd8\u5e94\u68c0\u67e5\u623f\u95f4\u6e29\u5ea6\u662f\u5426\u5f97\u5f53\uff08\u6839\u636e\u5b63\u8282\u8c03\u8282\uff09\uff0c\u5ba2\u4eba\u5230\u540e\u518d\u6309\u5ba2\u4eba\u8981\u6c42\u8c03\u8282\uff1b
\u3000\u3000\u8fce\u63a5\u5ba2\u4eba 1\u3001\u5ba2\u4eba\u5230\u8fbe\u65f6\u697c\u5c42\u4e3b\u7ba1\u53ca\u670d\u52a1\u5458\u8981\u5230\u7535\u68af\u524d\u8fce\u63a5\uff0c\u5f53\u5ba2\u4eba\u8de8\u51fa\u7535\u68af\uff0c\u7528\u82f1\u8bed\u6216\u666e\u901a\u8bdd\u6b22\u8fce\u5ba2\u4eba\uff0c\u5982\u77e5\u5ba2\u4eba\u804c\u52a1\uff0c\u5219\u4ee5\u804c\u52a1\u79f0\u547c\u5ba2\u4eba\uff0c\u4f7f\u5ba2\u4eba\u611f\u5230\u4eb2\u5207\uff1b2\u3001\u5f15\u9886\u5ba2\u4eba\u8fdb\u623f\u65f6\u8981\u843d\u843d\u5927\u65b9\u7684\u4ecb\u7ecd\u5ba2\u623f\u60c5\u51b5\uff0c\u4f7f\u5ba2\u4eba\u719f\u6089\u4f4f\u623f\uff0c\u6709\u5bbe\u81f3\u5982\u5f52\u611f\uff1b3\u3001\u5c3d\u5feb\u9001\u4e0a\u70ed\u6bdb\u5dfe\u3001\u8fce\u5ba2\u8336\uff1b4\u3001\u670d\u52a1\u5458\u4e3a\u4e0d\u6253\u6270\u5ba2\u4eba\u4f11\u606f\uff0c\u8981\u5c3d\u5feb\u79bb\u623f\uff0c\u79bb\u623f\u524d\u8981\u8bf4\u201c\u8bf7\u4f11\u606f\uff0c\u5982\u6709\u4e8b\u8bf7\u6253\u00d7\u00d7\u7535\u8bdd\u3002\u201d
\u3000\u3000\u4f4f\u5ba2\u670d\u52a1 1\u3001\u5468\u5230\u3001\u4e3b\u52a8\u5730\u4e3a\u5ba2\u670d\u52a1\u30022\u3001\u5ba2\u4eba\u79bb\u623f\u4e00\u6b21\uff0c\u8ddf\u623f\u4e00\u6b21\uff08\u6807\u51c6\uff1a\u8981\u6c42\u6062\u590d\u5ba2\u4eba\u8fdb\u623f\u65f6\u72b6\u51b5\uff0c\u4f46\u4e0d\u5f97\u79fb\u52a8\u5ba2\u4eba\u81ea\u884c\u653e\u7f6e\u7684\u7269\u54c1\uff09\u30023\u3001\u5ba2\u4eba\u6d17\u71a8\u7684\u8863\u670d\u8981\u4e13\u4eba\u8d1f\u8d23\u30024\u3001\u9001\u7ed9\u5ba2\u4eba\u7684\u7535\u62a5\u3001\u4fe1\u4ef6\u3001\u7269\u54c1\u8981\u7528\u6258\u76d8\u9001\u4e0a\u30025\u3001\u8bb0\u5f55\u5ba2\u4eba\u5165\u4f4f\u65e5\u671f\u3002
\u3000\u3000\u5ba2\u4eba\u79bb\u5e97 1\u3001\u79bb\u5e97\u65f6\uff0c\u697c\u5c42\u4e3b\u7ba1\u3001\u670d\u52a1\u5458\u8981\u5728\u573a\u9001\u884c\uff0c\u5e76\u81f4\u79bb\u522b\u795d\u613f\u30022\u3001\u5ba2\u4eba\u79bb\u5e97\u65f6\u6e05\u70b9\u9152\u6c34\u6d88\u8017\u60c5\u51b5\uff0c\u62a5\u7ed9\u603b\u53f0\u7ed3\u5e10\u30023\u3001\u68c0\u67e5\u623f\u95f4\u6709\u65e0\u9057\u7559\u7269\u54c1\uff0c\u53ca\u65f6\u5f52\u8fd8\uff0c\u5e76\u4f5c\u597d\u8bb0\u5f55\u3002
\u3000\u3000\u5341\u3001\u5bf9\u5ba2\u79df\u501f\u7528\u54c1\u670d\u52a1
\u3000\u3000\u7a0b \u5e8f \u6807 \u51c6
\u3000\u3000\u63a5\u5230\u901a\u77e5 1\u3001\u7535\u8bdd\u54cd\u4e09\u58f0\u5185\u6309\u6807\u51c6\u63a5\u542c\uff1b2\u3001\u4ed4\u7ec6\u8be2\u95ee\u5ba2\u4eba\u79df\u501f\u7528\u54c1\u7684\u540d\u79f0\u3001\u8981\u6c42\u4ee5\u53ca\u79df\u501f\u65f6\u95f4\u7b49\uff1b
\u3000\u3000\u9001\u7528\u54c1\u81f3\u623f\u95f4 1\u3001\u5230\u670d\u52a1\u4e2d\u5fc3\u9886\u53d6\u79df\u501f\u7528\u54c1\uff1b2\u3001\u5c06\u7528\u54c1\u8fc5\u901f\u6216\u5728\u5ba2\u4eba\u7ea6\u5b9a\u7684\u65f6\u95f4\u9001\u81f3\u5ba2\u4eba\u623f\u95f4\uff0c\u5411\u5ba2\u4eba\u8bf4\u660e\u6ce8\u610f\u4e8b\u9879\uff0c\u5e76\u8bf7\u5ba2\u4eba\u5728\u300a\u79df\u501f\u7528\u54c1\u767b\u8bb0\u5355\u300b\u4e0a\u7b7e\u540d\uff1b
\u3000\u3000\u8bb0 \u5f55 \u5728\u4ea4\u63a5\u8bb0\u5f55\u4e0a\u8be6\u7ec6\u8bb0\u5f55\uff0c\u4ee5\u4fbf\u4e0b\u4e00\u73ed\u670d\u52a1\u5458\u7ee7\u7eed\u670d\u52a1\uff1b
\u3000\u3000\u5f52 \u8fd8 1\u3001\u5f53\u5ba2\u4eba\u79bb\u5e97\u65f6\uff0c\u5e94\u7279\u522b\u68c0\u67e5\u5ba2\u4eba\u6709\u65e0\u79df\u501f\u7528\u54c1\u53ca\u6709\u65e0\u5f52\u8fd8\u7b49\uff1b2\u3001\u5f53\u5ba2\u4eba\u5f52\u8fd8\u7528\u54c1\u65f6\uff0c\u670d\u52a1\u5458\u5e94\u505a\u8be6\u7ec6\u8bb0\u5f55\uff1b3\u3001\u53ca\u65f6\u5c06\u7528\u54c1\u5f52\u8fd8\u670d\u52a1\u4e2d\u5fc3
\u8fd9\u90fd\u662f\u6211\u4ece\u7f51\u4e0a\u627e\u7684\uff0c\u4f60\u4e5f\u53ef\u4ee5\u53bb\u627e\u554a\u3002\u8981\u53c2\u52a0\u4ec0\u4e48\u8003\u8bd5\u5427\uff1f\u8877\u5fc3\u795d\u4f60\u6210\u529f\uff01
酒店前台接待工作流程：
仔细查看每日活动报表。
了解是否有VIP或酒店招待房预订或在住。
了解会议信息，核对会议用房数。
认真阅读交班本，了解上一班待完成事项，然后签字认可跟办。
查看各部门钥匙领用、归还记录情况，并将钥匙分类放置。
查看当天订房情况，并将预订输入电脑，并了解近几天订房情况。
核对房态，确保房态正确。
查当天预离店客人，并知会收银员。
按续住客人名单开餐券，为有早餐的入住客人开餐券。
确认住店客人信息、房价已完整、正确输入电脑。
如有客人换房，确认已通知HSKP并已更改电脑信息。收回钥匙及开出换房通知单。
客人要求的叫醒时间是否已通知总机。
与中班同事口头和书面交接，并随时与下一班取得联系 。
绛旓細Ø 璁板綍瀹惧鐨闂銆佽姹傚拰鎶曡瘔锛Ø 浜ゆ帴閲嶈宸ヤ綔浠诲姟锛4. 鎺ョ彮浜嬮」 Ø 闃呰銆婁氦鎺ョ彮鏈嬪強鏃惰闂浉鍏充簨瀹滐紱Ø 娓呯偣澶囩敤閲戯紝鏌ョ湅鍙戠エ銆佽鏉庡苟璁板綍锛Ø 鏌ョ湅瀹㈡埧鎻愪氦鐨勬埧鎬佽〃锛屽鏈変笉鏄庣櫧瑕佸強鏃惰闂紱Ø 瑙傚療鍓嶅彴浠ュ強鍓嶅彴鍔炲叕鍖哄煙鏄惁鏈夋偍灏氭湭娓呮鐨勭墿鍝佸拰浜嬮」...
绛旓細鎴鐨 閰掑簵鍓嶅巺銆瀹㈡埧銆佷腑椁愩佽タ椁愮殑鏍囧噯鏈嶅姟绋嬪簭銆 鎴戞潵绛 1涓洖绛 #鐑# 銆婅鍥炵瓟2021銆嬬摐鍒嗙櫨涓囧閲 鍖垮悕鐢ㄦ埛 2013-11-30 灞曞紑鍏ㄩ儴 鍓嶅巺:涓銆 璐熻矗棰勫畾閿鍞鎴: 浜屻 鍔炵悊瀹汉鍏ヤ綇娴佺▼: 涓夈 鍔炵悊瀹汉绂诲簵鎵嬬画:鍥涖 鏁寸悊褰撶彮钀ヤ笟棰 浜斻 鐢佃瘽杞帴鍚湇鍔 鍏 鎷旀墦鐢佃瘽娉ㄦ剰浜嬮」:1銆佸舰璞″緱浣,...
绛旓細2銆佽烦鍒拌鍗曢〉闈㈤夋埧锛閰掑簵鑷姩鍒嗛厤涓闂瀹㈡埧锛屽鏋滃瀹笉婊℃剰锛屽彲浠ョ偣鍑汇愭崲鎴裤戞寜閽噸鏂伴夋嫨 3銆佽繘琛屽瀹㈢殑韬唤楠岃瘉 4銆侀厭搴楄嚜鍔╁叆浣忔満缁欏瀹㈠彂鍗★紝鎷垮埌鍗″氨鍙互杩涙埧鍏ヤ綇銆傞厭搴楄嚜鍔╁叆浣忔満鏋侀熼鎴鎿嶄綔濡備笅锛氭彃鍏ュ瀹鐨鎴垮崱锛屾樉绀哄瀹㈠叆浣忔湡闂寸殑鎵鏈夎垂鐢ㄤ俊鎭 濡傛灉瀵硅垂鐢ㄤ俊鎭病鏈夊紓璁紝纭閫鎴匡紝鑷虫閫鎴挎垚鍔 ...
绛旓細3銆佸鏋滅敱浜庢湇鍔″憳鐨澶辫锛屾湯灏嗗绉佹崯鍧忓拰鏈夊伩浣跨敤鐗╁搧鐨勯噺閫氱煡鍓嶅彴锛屽垯姝よ垂鐢ㄦ湁鏌ユ埧鏈嶅姟鍛樿礋璐ｃ傚洓銆佸浜烘崯鍧忕墿鍝佺殑澶勭悊浜斻佷繚鎸佽嚜宸卞伐浣滃尯鍩熷唴鐨勬暣榻愩佹磥鍑鍏佸鐞嗗浜烘姇璇変竷銆佺粺璁″綋澶╁綋鐝墍鐢ㄧ殑甯冭崏鍜屾槗娑堣楃墿鍝侀噺鏈夐渶瑕佸彲浠ュ挩璇㈣弫鑻卞摝瀹㈡埧鍋氭埧娴佺▼10姝ラ鍒嗗埆鏄粈涔堬紵瀹㈡埧鏈嶅姟鏍囧噯鏄粈涔堬紵鐜板湪鍋閰掑簵...
绛旓細閰掑簵鍓嶅彴鏄寚閰掑簵杩涢棬鐨勫墠鍙鎷涘緟浜哄憳锛屽叾鑱岃矗涓鑸负瀹汉鎻愪緵鎺ュ緟锛岄瀹氾紝闂锛岀粨甯愮瓑鏈嶅姟銆傚湪浠讳綍宸ヤ綔鏃堕棿锛屾彁渚涗富鍔紝鐑儏锛岃愬績锛岀粏鑷达紝鍑嗙‘锛岄珮鏁堢殑鏈嶅姟锛岀璇氭湇鍔★紝娈峰嫟寰呭锛屼弗鏍兼墽琛岄厭搴楀悇椤规湇鍔℃爣鍑嗭紝鍔姏鏍戠珛閰掑簵鑹ソ鐨勫搧鐗屽拰鍏褰㈣薄銆備互涓嬫槸绠鍗曡亴璐ｅ強鎿嶄綔娴佺▼渚涘弬鑰冿細涓 鍔炵悊瀹汉鍏ヤ綇娴佺▼ 1 瀹汉...
绛旓細锝2锝滈殢鏃跺噯纭帉鎻″拰浜嗚В瀹㈡埧鐘舵併佷环鏍肩瓑淇℃伅锛岀Н鏋佹湁鏁堝湴鎺ㄩ攢瀹㈡埧鍙婃湇鍔￠」鐩綔3锝滆礋璐ｅ姙鐞瀹㈡埧鐨鎹㈡埧鎵嬬画锝4锝滀繚瀛樺ソ浣忓簵瀹汉鐨勮祫鏂欙綔5锝滃仛濂戒紶鐪熺殑鏀跺彂銆侀璁㈢‘璁ゅ伐浣滐綔6锝滄寜瑙勫畾绋嬪簭鎻愪緵瀹汉鐣欒█鏈嶅姟銆傦綔7锝滆礋璐ｅ姙鐞嗗浜虹搴楃粨璐︽墜缁綔8锝滃悜瀹汉瀹ｄ紶缁翠篃绾充笁濂閰掑簵锛屽嚭鍞細鍛樺崱锛屽苟鎸夊埗搴﹀姙鐞嗕細鍛樼殑鍏ヤ綇...
绛旓細鐢佃瘽鍙啋鏈嶅姟鏍囧噯鐢ㄨ锛氭棭涓婂ソ锛忎腑鍗堝ソ锛忔櫄涓婂ソ锛屽厛鐢燂紡灏忓锛岀幇鍦ㄦ槸鎮ㄧ殑鍙啋鏃堕棿鏃╀笂锛忎腑鍗堬紡鏅氫笂鍑犵偣鍑犲垎锛屽ぉ姘斿浣曪紝绁濇偍涓澶╂剦蹇紒涓哄崟涓浜烘彁渚涗紭璐鐨勯厭搴鍙啋鏈嶅姟娴佺▼锛1銆佸綋鎴戜滑鎺ュ埌瀹汉鐨勫彨閱掔數璇濇椂锛屾垜浠簲璇ュ乏鎵嬫嬁璧风數璇濓紝骞跺噯澶囧ソ閲嶈浜嬮」鐨勮褰曪紝鍙虫墜鎷夸竴鏀瑪銆傛垜浠鍐欎笅鐢佃瘽鍙啋鐨勬椂闂达紝瀹汉...
绛旓細1. 閰掑簵鍓嶅彴鎺ュ緟鐨勪富瑕佸伐浣滃唴瀹瑰寘鎷細鍙楃悊鐢佃瘽銆佷紶鐪熴佺綉缁滅瓑涓嶅悓褰㈠紡鐨勫鎴棰勫畾锛屽鐞嗛攢鍞儴鎴栧叾浠栭儴闂ㄥ彂鏉ョ殑棰勫畾鍗曪紝鍙婃椂鎸夊伐浣滄爣鍑嗗強绋嬪簭杩涜棰勫畾鍙樻洿銆佸彇娑堢瓑璧勬枡澶勭悊锛屾鏌ャ佹牳瀹炲綋鏃ュ強娆℃棩鎶佃揪閰掑簵鐨棰勫畾淇℃伅锛屼负瀹汉鍔炵悊鍏ヤ綇鐧昏鎵嬬画锛屽畨鎺掓埧闂达紝淇濈銆佸埗浣滃拰鍙戞斁瀹㈡埧閽ュ寵鍗★紝鎸夎瀹氬～鍐欍佸綍鍏ュ苟缁熻鍏ヤ綇...
绛旓細鎵浠,鍏ヤ綇鐧昏杩囩▼璧风潃鏀堕泦璧勬枡鐨浣滅敤,璧勬枡涓嶅叏灏辨棤娉曞垎鎴垮強瀹氫环銆 (2)鏂囨槑绀艰矊鐨勬佸害 绀艰矊銆佺儹鎯呫佸懆鍒般 (3)棰勮鍛樻姤浠蜂簨瀹 棣栧厛瑕佽鏄庡悎鐞嗙◣鐜;鍏舵瑙ｉ噴涓浜涢澶栨湇鍔℃垨瀹滀汉鐜搴斿琛ョ殑璐圭敤;绗笁瑕佹牳瀹為獙璇閰掑簵鏄惁鏈夋渶浣庨檺搴︾殑涓嬫鏃堕棿瑙勫畾,濡傛灉鏄繖鏍锋槸鍚︿細褰卞搷瀹汉鐨勬椂闂磋姹;绗洓,瑕佹牳瀹為獙璇侀厭搴楁槸鍚︽湁浠讳綍...
绛旓細1. 闈炲洜宸ヤ綔闇瑕佹垨缁忕悊鍚屾剰,涓嶅緱甯︿汉鎴栭櫔浜鸿繘鍏瀹㈡埧鍖哄煙銆 2. 涓婄彮鐢ㄨ喅鏃堕棿闇鏈嶄粠涓荤瀹夋帓銆 宀椾綅鑱岃矗銆佸伐浣娴佺▼ 涓銆佹帴寰呭缁忕悊 宀椾綅鑱岃矗 鍏ㄩ潰璐熻矗鎺ュ緟澶鐨鏃ュ父宸ヤ綔,鐫ｅ鎺ュ緟澶勪负瀹㈡彁渚涗紭璐ㄩ珮鏁堢殑鎺ュ緟鏈嶅姟銆 宸ヤ綔鍐呭: 1. 鍙傚姞鎴垮姟閮ㄣ鍓嶅彴閮ㄥ伐浣滀緥浼,瀹屾垚涓婁紶涓嬭揪銆 2. 瀹夋帓鎺ュ緟澶勬棩甯稿伐浣,纭繚鍚勭幆鑺傛甯歌繍杞...
