急需酒店前台的英语专业术语和对应解释那些 越多越好 酒店专业术语 热情有礼的英文怎么说
speaking with meaning \u662f\u4e13\u4e1a\u672f\u8bed\u5417speaking with meaning \u610f\u601d\u662f \u201c\u6709\u610f\u4e49\u7684\u6f14\u8bb2\u201d\uff0c\u4e0d\u53ef\u80fd\u662f\u4e13\u4e1a\u672f\u8bed\u3002
\u70ed\u60c5\u6709\u793c
Warm and polite
\u671b\u91c7\u7eb3\uff0c\u8c22\u8c22
我们宾馆有单间、双人间、套间和豪华套间。
02) Did you have a reservation with us?
您在我们这儿预订房间了吗?
03) Did you make a reservation?
您预订房间了吗?
04) How long do you expect to stay?
你想待多长时间。
05) Room 707 on the 7th floor is vacant.
七楼707房间没人住。
06) I’m sorry,we don’t have any single rooms left,would you like a double room?
对不起,我们没有剩余的单间了,你想要双人间吗?
07) I’m sorry,we’re rather full at the moment.can I recommend you to another hotel?
对不起,我们这儿目前客满?我将为您推荐到另一家宾馆好吗?
08) The price lf one single room id 70 dollars per day.
单间是每天70美元。
09) Would you please fill in this registration form?
您填写一下这张登记表好吗?
10) Would you please show me your passport?
请出示一下您的护照好吗?
11) I’ll get a attendant to send your luggage up.
我会叫服务员把您的行李拿上去的。
12) Could you please show me your room card?
请让我看一上您的房卡好吗?
13) Here’s your room key.
这是您的房间钥匙。
14) I’ll show you to your room. This way,please.
我会领您去您的房间的,这边请。
15) Channel 6carries programs in English.
第6频道播放英语节目。
16) For local telephone calls,please press 9 first and then dial the number.
若打本地电话,请按9,然后再拔号。
前台词汇:
company 陪伴,同伴
single room 单人房
double room 双人房
intend 想要,打算
party (参加共同活动的)一批,一组,一组人
date 日期,日子
kind 种,类
bath 浴室
shower 淋浴
suite (一套)房间
deluxe 豪华的
presidential 总统的,总统职务的
available 可用的,合用的,可得到的,可到达的
fully 完全地,彻底地
name 名字,姓,姓名,名称
address 地址
the phone number 电话号码
be able to 能,会
guarantee 保证,担保,包,管
occupancy 占有,占用
peak 最高的,高峰的
arrival 到来,到达
departure 启程,离开,出发
book 预定,定
hotel 旅馆
offer 提出,提供
discount 折扣
vacancy 空,空房间
solid 全部地
be full up 全满
include 包括,包含
major 较大范围的,主要的
international 国际的,世界的
provide with 提供
mini-bar 小冰柜
sort 种类,类别
price 价格,价钱
dollar 美元
service 服务,服侍
of course 当然
rate 价格,费用
tax extra 另加税金
look forward to 期待,希望
receive 接待,接见,欢迎
guest 旅客,宿客
welcome to 欢迎到来
bellboy 行李员,旅客服务员
madam 夫人,女士,太太
trip 旅行,旅程
take care of管理,照看
baggage 行李,
carry 运送,手提
suitcase 手提箱,衣箱
show 带领,指引,给 看
lead 带领,引领,领路
give sb.a hand帮...的忙
allow 允许,准许
wish 愿,希望
pleasant 令人愉快的,舒适的
enjoy 享受
a good time 快乐时光
pleasure 快乐,愉快,高兴
not at all 不用谢,没关系
mention 提及,提到
registration登记,注册
at one's service 为...服务
behind 在后面,在...背后
remember 记住,记得
return 送还,还归
firmly 稳固地
go to bed 上床睡觉
check 检查,核对
list 名单,一览表
fill to 填写
form 表格
have a look 看一看
passport 护照
mind 介意,反对
fill out 填写
prepare 准备,预备
key card 出入证
seat 座位
file 档案
identification身分的证明
straight 马上,立刻
separately 单独地
opposite 在...的对面
gift 礼品,礼物
elevator [美]电梯
directly 直接地
straight 笔直的
traffic 交通
distance 直接地
intersection 交叉点,十字路口
饭店交流用语之欢迎、问候用语
1、Good morning(afternoon, evening), sir(madam)
早上(下午、晚上)好,先生(夫人)。
2、How do you do?
您好!(初次见面)
Glad to meet you.
很高兴见到您。
3、How are you?
您好吗?
Fine, thanks. And you?
很好,谢谢。您好吗?
4、Welcome to our hotel (restaurant, shop).
欢迎到我们宾馆(餐厅、商店)来。
5、Wish you a most pleasant stay in our hotel.
愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us.
希望您在我们宾馆过得愉快。(客人刚入店时)
I hope you are enjoying your stay with us.
希望您在我们宾馆过得愉快。(客人在饭店逗留期间)
I hope you have enjoyed your stay with us.
希望您在我们宾馆过得愉快。(客人离店时)
7、Have a good time!
祝您过得愉快!
8、***hotel, front desk. Can I help you?
***饭店,前厅。您找谁?
9、Sorry, I’ve dialed the wrong number.
对不起,我拨错号了。
10、May I speak to your general manager?
能和你们总经理说话吗?
Speaking.
我就是。
11、Sorry, he is not in at the moment.
对不起,他现在不在。
Would you like to leave a message?
您要留口信吗?
12、Pardon.
对不起,请再说一遍,好吗?
饭店交流用语之前厅和客房部用语
1、Have you a reservation?
您预定过了吗?
2、May I know your name and room number?
您能告诉我您的名字与房间号吗?
3、Here is your room key.
给您房间钥匙。
4、Please pay at the cashier’s desk over there.
请去那边帐台付款。
5、Are these your baggage?
这些是您的行李吗?
May I take them for you?
我来帮您拿好吗?
6、Housekeeping, may I come in?
客房服务员,我可以进来吗?
7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.
请把要洗的东西放在浴室门后的洗衣袋中。
8、I hope I’m not disturbing you.
我希望没有打扰您。
9、One moment, madam. I’ll bring them to you right away.
等一会儿,夫人。我马上送来。
10、I’ll send for an electrician( doctor, ……)
我给您请电工(大夫……)。
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绛旓細甯哥敤閰掑簵鑻辫鍙h锛氶瀹氭埧闂 1.Do I need to pay a deposit.鎴戦渶瑕佷粯鎶奸噾鍚楋紵2.I'd like to book a suite.鎴戞兂瑕侀瀹氫竴涓闂淬3.I'd prefer a quiet room.鎴戞兂瑕佷竴涓畨闈欑偣鐨勬埧闂淬4.I'd like a room with a view.鎴戞兂瑕佷竴涓鏅緝濂界殑鎴块棿銆5.I'd like to book a single room....
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