酒店英语口语900句：上菜服务与席间服务
W=Waitress 女服务员 G=Guest 顾客 W：Your steak , salad and red wine, sir. Please enjoy. 先生，这是您的牛扒、沙拉和红酒。请慢用。 W：Excuse me, may I take your plate? 打搅了，我可以把碟子收起来吗？ G：Sure, go ahead. 好的，请便吧。 W：May I show you the dessert menu? 您要看看甜点菜单吗？ G：OK. 好的。 W：Here you are. 您看看。 G：I’d like to have a chocolate pudding. 我想要一份巧克力布丁。 W：Your chocolate pudding, sir. Shall I bring your coffee now, or later? 先生，这是您的巧克力布丁。我是现在为您上咖啡，还是迟些上？ G：Later, thank you. 迟些上吧。 G：May I have the bill? And the coffee , please. 把账单给我好吗？还有咖啡，谢谢。 W：Certainly ,sir.（After a while） Here is your coffee. How is everything? 好的，先生。(过了一会儿)这是您的咖啡。您一切还满意吗？ G：Fine , thank you. 很好，谢谢。常用句型百宝箱
1. 服务常用语 1) This is very hot. Please be careful. 这道菜很烫，请小心。 2) May I move this plate to the side? 我可以把碟子移到一边去吗？ 3) May I serve it to you now? 我现在可以上菜了吗？ 4) This food is best eaten while hot. 这种食物趁热吃。 5) Would you like your rice/coffee/… now or later? 是现在为您上米饭/咖啡/„„，还是迟些？ 6) The Chinese way is to serve the food first and then the soup; if you like , we’ll bring you the soup first. 按中国的方式，是先上菜再上汤；如果您喜欢，我们可以先上汤再上菜。 7) Shall I serve it now, or after your dinner? 我是现在给您上，还是在您餐后上？ 8) Would you like some dessert? 您要来点甜品吗？ 9) Would you like any appetizers with your drinks? 您要不要来点开胃菜下酒？ 10) Here is our hot towel. 这是您的热毛巾。 11) Your meal will be ready soon. 您点的菜很快就好。 12) Would like an aperitif with your meal? 您要来点佐餐酒吗？ 13) Shall I bring some garlic and ginger? 要我拿些姜蒜来吗？ 14) Shall I change this plate with a small one? 我把这个换乘一个小碟子，好吗？ 15) May I have one more spoon/glass/bowl/…? 我能多要个勺子/杯子/碗/„„吗？ 16) May I have some toothpicks? 我能要些牙签吗？ 17) How is your meal? / How is everything? / Is everything to your satisfaction? 您吃得还满意吗？ 18) May I take your plate? 我可以撤掉这个碟子吗、 19) May I clear the table for you? 我可以为您收拾桌子吗？ 20) Will there anything else? 您还要点什么别的吗、 21) I’m afraid wee don’t accept traveler’s checks. 恐怕我们不收旅行支票。 22) I’m afraid we don’t accept tips. It’s against our regulations. Thank you all the same. 恐怕我们不能收小费，这是违反规定的。还是一样谢谢您。 23) One bill, or separate bill? 是合单 还是分开付账呢？ 24) Can I change one dish? 我能不能换个菜？ 25) Can I cancel it? 我能把它取消吗？
2. 投诉及处理 1) How much longer shall I wait for my xx? 我点 xx 得等多久啊？ 2) I ordered a Spaghetti, but got a Macaroni ! 我点了一份意大利粉，结果上的是通心粉。 3) I didn’t order this fish. 我没有点这道鱼。 4) This is taking too long. 我们等得太久了。 5) My meal hasn’t come yet. Why is it taking so long? 我的菜还没上来。怎么要等这么久呢？ 6) The meat is too tough. 这份肉太硬。 7) The chicken was overdone. It was as tough as leather. 这鸡肉太硬，摇起来像啃皮革。 8) This glass/bowl/plate is cracked. 这个杯子/碗/碟子有裂缝。 9) I’m terribly sorry, is there anything I can do? 太抱歉了，我能做点什么吗？ 10) I seem to have brought the wrong dish. 我好像上错了一道菜。 11) I’ll get you another one. 我为您重上一个。 12) It’s complimentary. / That would be on the house. 这是免费送的。 13) It is free of charge. 这是不收费的。 14) Please accept our apology. 请接受我们的道歉。
绛旓細1. 鏈嶅姟甯哥敤璇 1) This is very hot. Please be careful. 杩欓亾鑿滃緢鐑紝璇峰皬蹇冦 2) May I move this plate to the side? 鎴戝彲浠ユ妸纰熷瓙绉诲埌涓杈瑰幓鍚楋紵 3) May I serve it to you now? 鎴戠幇鍦ㄥ彲浠涓婅彍浜嗗悧锛 4) This food is best eaten while hot. 杩欑椋熺墿瓒佺儹鍚冦 5) Would yo...
绛旓細Good afternoon, sir. Welcome to LI JIA Hotel. 涓崍濂,鍏堢敓,娆㈣繋鍏変复涓藉槈閰掑簵 Good evening, Ms. May I help you? 鏅氫笂濂,灏忓,璇烽棶鎴戣兘涓烘偍鏈嶅姟鍚? 鍚庨潰涔熷彲浠ユ帴涓婅嚜宸遍厭搴楀悕绉般侀儴闂ㄥ悕绉,濡: Good morning, sir. This is the Front Desk. May I help you? 鏃╀笂濂,鍏堢敓銆傝繖閲屾槸鏈嶅姟鍙,璇烽棶鎮ㄩ渶瑕佹湇...
绛旓細Please enjoy your lunch (dinner)! 9,鎵撴嫝浜,璇烽棶鐜板湪鍙互涓婅彍鍚? I'm sorry to disturb you. Shall I bring in your food 10,瀵逛笉璧,鎴戣兘鎶婅繖涓洏瀛愭挙璧板悧? I'm sorry, Can I take this plate away? 3.閰掑簵椁愬巺鑻辫鍩烘湰鐢ㄨ May I have your arrival and departure dates, please?
绛旓細閰掑簵鍚庡帹鐨勮嫳璇缉鍐欐槸鈥淜itchen鈥濇垨鈥 Kitchen Department鈥濄備互涓嬫槸涓浜涘父鐢ㄧ殑鍥介檯閰掑簵鑻辫璇嶆眹锛1. 閰掑簵閰掑簵绠＄悊锛欻otel Management 2. 鍓嶅彴锛欶ront Desk 3. 瀹㈡埧鏈嶅姟锛Room Service 4. 椁愬巺锛歊estaurant 5. 閰掑惂锛欱ar 6. 浼氳瀹わ細Conference Room 7. 鍋ヨ韩鎴匡細Gym 8. 娓告吵姹狅細Pool 9. 鍋滆溅鍦猴細Par...
绛旓細杩欎釜鎯呭舰鍙兘鍖呮嫭璇稿锛氭墦鏂浜鸿皥璇濓紝涓哄浜涓婅彍鏃讹紝杩涘鎴夸箣鍓嶏紝璇峰浜鸿璺紝浣犲湪鏈嶅姟鏃朵腑閫旈鍦虹瓑銆5 鍚戝浜哄憟閫掓煇鐗╂椂锛氣滆繖鏄偍鐨勨︹︹ 鈥淗ere is / are your (key, newspaper, boiled water, breakfast, lunch ,supper鈥︹) / 鈥淗ere you are.鈥6 瑕佸浜虹瓑寰呮椂锛岃鍏堟湁浜や唬:鈥滆绋嶇瓑...
绛旓細鑻辫鍏充簬椁愬巺涓婅彍鎱㈢殑鐭瘒閬撴瓑淇′綔鏂囷細Dear customers,I'm the general manager of the hotel. I'm sorry to hear that you are not satisfied with us.First of all, thank you for coming to our hotel.You are a friendly and polite customer. Second, I want to apologize for our poor ...
绛旓細d)鏈嶅姟蹇,鍑嗙‘,鍑鸿彍,涓婅彍鍘ㄥ笀鎶婂ソ鑿滅偣璐ㄩ噺鍏,涓嶅悎璐ㄩ噺瑕佹眰鐨勮彍涓嶅緱涓婃.涓婅彍鏈嶅姟 a)瀹汉鐐硅彍鍚15鍒嗛挓鍐呴『搴忓嚭鑿,闄ょ敎鍝,姘存灉澶,鍏跺畠鑿滅偣搴斿湪45鍒嗛挓鍐呭嚭榻;b)闇澧炲姞鍑嗗鏃堕棿鐨勮彍鑲翠簨鍏堝憡涔嬪浜哄ぇ鑷寸瓑鍊欐椂闂;c)閰掓按鏈嶅姟浣跨敤骞插噣,鏃犵牬鎹,鍐呭灚绾虹粐鍝佺殑鎵樼洏;d)鎵樼洏璧拌彍濮挎佽交鐩,鏃犵鎾,鎵撶炕,婧㈠嚭...
绛旓細閰掑簵涓婅彍鏄寚鍦ㄩ鍘呮垨閰掑簵鐨勯妗屼笂灏嗚彍鍝侀愪竴鎺ㄥ悜瀹汉鐨鏈嶅姟鏂瑰紡銆傝繖绉嶆湇鍔℃柟寮忛氬父鏄湪瑗块鍘呭拰楂樻。椁愬巺涓噰鐢ㄧ殑锛屼篃鏄弽鏄犻鍘呮湇鍔℃按骞崇殑涓绉嶆墜娈点傚湪閰掑簵涓婅彍涓紝鏈嶅姟鍛橀渶瑕佸皢鑿滃搧鎸夌収鍏堝悗椤哄簭渚濇鎺ㄥ悜瀹汉锛屽苟杩呴熷皢鐩樺瓙鏀惧埌瀹汉闈㈠墠锛屽悓鏃剁粏蹇冨湴浠嬬粛鑿滃搧銆傚湪閰掑簵涓婅彍杩囩▼涓紝鏈嶅姟鍛橀渶瑕佹敞鎰忎竴浜涘熀鏈殑绀间华鍜...
绛旓細in soy sauce 绾㈢儳鑲 tofu / bean curd璞嗚厫 fried bread stick 娌规潯fried dumpling 閿呰创 steamed bread 棣掑ご noodles served with fried bean sauce 鐐搁叡闈 sliced noodles 鍒鍓婇潰porridge 绮 soup 姹 meat ball soup 涓稿瓙姹 seaweed soup 绱彍姹 lean meat 鐦﹁倝 fatty meat 鑲ヨ倝 鏈嶅姟鍛:1 Can I help you ?
绛旓細Chinese Restaurant (lotus golden). One of the hall can accommodate 150 people dining, there are 16 private rooms can accommodate a total of 350 guests, we feature all private rooms have a nickname is named. For example, narcissus lily magnolia ... ...Declaration of service is ...
