酒店英语口语情景对话 酒店前厅服务英语口语情景对话
\u9152\u5e97\u65e5\u5e38\u82f1\u8bed\u5bf9\u8bdd \u3000\u3000\u4e0b\u9762\u662f\u6211\u6574\u7406\u7684\u9152\u5e97\u65e5\u5e38\u82f1\u8bed\u5bf9\u8bdd\uff0c\u6b22\u8fce\u5927\u5bb6\u9605\u8bfb!
\u3000\u3000\u9152\u5e97\u65e5\u5e38\u82f1\u8bed\u5bf9\u8bdd\uff1a
\u3000\u3000-(Knocking at the door.)-(\u6572\u95e8\u3002)
\u3000\u3000-May I come in?-\u6211\u53ef\u4ee5\u8fdb\u6765\u5417?
\u3000\u3000-Come in,please.-\u8bf7\u8fdb\u3002
\u3000\u3000-Please don't come in.-\u8bf7\u4e0d\u8981\u8fdb\u6765\u3002
\u3000\u3000-Just a moment(a minute),please.-\u8bf7\u7a0d\u7b49\u4e00\u4e0b\u3002
\u3000\u3000-I'm sorry to disturb you.May I clean the room,sir?-\u5bf9\u4e0d\u8d77\u6253\u6270\u4f60\u4e86\uff0c\u6211\u6765\u6253\u626b\u4e00\u4e0b\u623f\u95f4\u597d\u5417?
\u3000\u3000-All right.Come in,please.-\u597d\u7684\uff0c\u8bf7\u8fdb\u6765\u3002
\u3000\u3000-Please clean it when I am out.-\u6211\u9a6c\u4e0a\u8981\u51fa\u53bb\uff0c\u8bf7\u7b49\u4e00\u4f1a\u513f\u6253\u626b\u3002
\u3000\u3000-May I change the water of the thermos now?-\u6211\u73b0\u5728\u53ef\u4ee5\u6362\u6c34\u5417?
\u3000\u3000-Yes,please.-\u8bf7\u6362\u5427\u3002
\u3000\u3000-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?
\u3000\u3000-\u4e0b\u5348\u6211\u6709\u51e0\u4f4d\u670b\u53cb\u6765\u8bbf\uff0c\u8bf7\u7ed9\u52a0\u4e9b\u70ed\u6c34\u74f6\u548c\u8336\u676f\u3002
\u3000\u3000-Well,we'll send tea into the room when the visitors come.
\u3000\u3000-\u597d\uff0c\u5ba2\u4eba\u6765\u8bbf\u6211\u4eec\u4f1a\u7aef\u8336\u8fdb\u6765\u7684\u3002
\u3000\u3000-By the way,is there any mail for me?-\u987a\u4fbf\u4e00\u4e0b\uff0c\u6709\u6211\u7684\u90ae\u4ef6\u5417?
\u3000\u3000-No.If there is,I'll give it to you in time.-\u6ca1\u6709\u3002\u5982\u679c\u6709\u7684\u8bdd\uff0c\u6211\u4f1a\u53ca\u65f6\u7ed9\u4f60\u9001\u6765\u7684\u3002
\u3000\u3000-Why did you come in without my permission?-\u4f60\u4e3a\u4ec0\u4e48\u6ca1\u7ecf\u6211\u5141\u8bb8\u5c31\u8fdb\u6765\u4e86?
\u3000\u3000-It's my negligence.I beg your pardon.-\u6211\u758f\u5ffd\u4e86\uff0c\u8bf7\u4f60\u539f\u8c05\u3002
\u3000\u3000-I come and make the bed.Shall I do it now or later?-\u6211\u6765\u505a\u591c\u5e8a\uff0c\u4f60\u770b\u662f\u73b0\u5728\u505a\u8fd8\u662f\u7b49\u4f1a\u513f\u505a?
\u3000\u3000-Since you have come,you may do it now?-\u65e2\u7136\u6765\u4e86\uff0c\u73b0\u5728\u5c31\u505a\u5427\u3002
\u3000\u3000-Here's your clean laundry.you'd better check it.-\u8863\u670d\u6d17\u597d\u4e86\uff0c\u8bf7\u60a8\u8fc7\u76ee\u3002
\u3000\u3000-I am collecting the fee of the long distance call.-\u6211\u6765\u6536\u957f\u9014\u7535\u8bdd\u8d39\u3002
\u3000\u3000-This is the bill for the room rent of half a day.-\u8fd9\u662f\u8865\u534a\u5929\u623f\u91d1\u7684\u5e10\u5355\u3002
\u3000\u3000-Here is a telegram for you.-\u8fd9\u513f\u6709\u4e00\u5c01\u4f60\u7684\u7535\u62a5\u3002
\u3000\u3000-Why is it unsealed?-\u5b83\u600e\u4e48\u88ab\u62c6\u5f00\u4e86?
\u3000\u3000-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.
\u3000\u3000-\u56e0\u4e3a\u7535\u62a5\u5c01\u9762\u6ca1\u6709\u6536\u62a5\u4eba\u59d3\u540d\uff0c\u670d\u52a1\u53f0\u4e3a\u4e86\u67e5\u5bf9\u59d3\u540d\u800c\u62c6\u5f00\u7684\u3002
\u3000\u3000-Have you lost anything today,sir?-\u5148\u751f\uff0c\u4f60\u4eca\u5929\u4e22\u8fc7\u4ec0\u4e48\u4e1c\u897f\u5417?
\u3000\u3000-Yes,a wallet.I'm looking for it now.-\u4e22\u4e86\u4e00\u53ea\u76ae\u5939\u5b50\uff0c\u6211\u6b63\u5728\u627e\u5462\u3002
\u3000\u3000-What is there in the wallet?-\u76ae\u5939\u5b50\u91cc\u6709\u4e9b\u4ec0\u4e48?
\u3000\u3000-My daughter's photo and some money.-\u6709\u4e00\u5f20\u6211\u5973\u513f\u7684\u7167\u7247\uff0c\u8fd8\u6709\u4e00\u4e9b\u94b1\u3002
\u3000\u3000-Look,is this wallet yours?-\u770b\uff0c\u8fd9\u53ea\u76ae\u5939\u5b50\u662f\u4e0d\u662f\u4f60\u7684?
\u3000\u3000-Yes,it's mine.Thank you ever so much.-\u662f\u6211\u7684\uff0c\u592a\u611f\u8c22\u4f60\u4e86\u3002
\u3000\u3000-I want to borrow China Daily of these days.-\u6211\u8981\u770b\u8fd9\u51e0\u5929\u7684\u300a\u4e2d\u56fd\u65e5\u62a5\u300b\u3002
\u3000\u3000-Please get some copise of China Pictorial for me.-\u8bf7\u62ff\u51e0\u4efd\u300a\u4e2d\u56fd\u65e5\u62a5\u300b\u7ed9\u6211\u3002
\u3000\u3000-Please bring some chairs for me.-\u8bf7\u62ff\u51e0\u628a\u6905\u5b50\u6765\u3002
\u3000\u3000-Please get me some soap.-\u536b\u751f\u95f4\u7684\u80a5\u7682\u8981\u6dfb\u4e86\u3002
\u3000\u3000-The slippers are wornout.Change them for me,please.-\u62d6\u978b\u574f\u4e86\uff0c\u8bf7\u7ed9\u6362\u4e00\u53cc\u3002
\u3000\u3000-Get a hot-water bottle,please.-\u8bf7\u62ff\u4e00\u53ea\u70ed\u6c34\u74f6\u7ed9\u6211\u3002
\u3000\u3000-I feel a bit cold when I sleep.Please get me a blanket.-\u6211\u7761\u5f97\u6709\u70b9\u51b7\uff0c\u8bf7\u7ed9\u6211\u52a0\u4e00\u6761\u6bef\u5b50\u3002
\u3000\u3000-I need another pillow.-\u6211\u9700\u8981\u52a0\u4e00\u53ea\u6795\u5934\u3002
\u3000\u3000-All right,I'll get it for you right away.-\u597d\u7684\uff0c\u6211\u5c31\u53bb\u62ff\u3002
\u3000\u3000-Just a moment,I'll do it right now.-\u8bf7\u7a0d\u7b49\u4e00\u4e0b\uff0c\u6211\u9a6c\u4e0a\u7ed9\u4f60\u529e\u597d\u3002
\u3000\u3000-Excuse me.-\u5bf9\u4e0d\u8d77\u3002
\u3000\u3000-I am sorry.-\u5f88\u62b1\u6b49\u3002
\u3000\u3000-I beg your pardon.-\u8bf7\u4f60\u539f\u8c05\u3002
\u3000\u3000-Pardon me for interrupting.-\u5bf9\u4e0d\u8d77\u6253\u6270\u4f60\u4eec\u4e86\u3002
\u3000\u3000-Please excuse me for coming so late.-\u8bf7\u539f\u8c05\u6211\u6765\u8fdf\u4e86\u3002
\u3000\u3000-I'm sorry I was so careless.-\u5f88\u62b1\u6b49\u6211\u592a\u7c97\u5fc3\u4e86\u3002
\u3000\u3000\u95ee\u5019\u53ca\u56de\u7b54\uff1a
\u3000\u30001. Good morning (afternoon, evening), sir (madam).
\u3000\u3000\u65e9\u4e0a(\u4e0b\u5348\u3001\u665a\u4e0a)\u597d\uff0c\u5148\u751f(\u592b\u4eba)\u3002
\u3000\u30002. How do you do? Glad to meet you.
\u3000\u3000\u60a8\u597d!(\u521d\u6b21\u89c1\u9762) \u5f88\u9ad8\u5174\u89c1\u5230\u60a8\u3002
\u3000\u30003. How are you? Fine, Thanks. And you?
\u3000\u3000\u60a8\u597d\u5417? \u5f88\u597d\uff0c\u8c22\u8c22\u3002\u60a8\u597d\u5417?
\u3000\u30004. Welcome to our hotel (restaurant, shop).
\u3000\u3000\u6b22\u8fce\u5230\u6211\u4eec\u5bbe\u9986(\u9910\u5385\u3001\u5546\u5e97)\u6765\u3002
\u3000\u30005. Wish you a most pleasant stay in our hotel.
\u3000\u3000\u613f\u60a8\u5728\u6211\u4eec\u5bbe\u9986\u8fc7\u5f97\u6109\u5feb\u3002
\u3000\u30006. I hope you will enjoy your stay with us. I hope you are enjoying your stay with us.
\u3000\u3000\u5e0c\u671b\u60a8\u5728\u6211\u4eec\u5bbe\u9986\u8fc7\u5f97\u6109\u5feb\u3002(\u5ba2\u4eba\u521a\u5165\u5e97\u65f6) \u5e0c\u671b\u60a8\u5728\u6211\u4eec\u5bbe\u9986\u8fc7\u5f97\u6109\u5feb\u3002(\u5ba2\u4eba\u5728\u996d\u5e97\u9017\u7559\u671f\u95f4)
\u3000\u3000I hope you have enjoyed your stay with us.
\u3000\u3000\u5e0c\u671b\u60a8\u5728\u6211\u4eec\u5bbe\u9986\u8fc7\u5f97\u6109\u5feb\u3002(\u5ba2\u4eba\u79bb\u5e97\u65f6)
\u3000\u30007. Have a good time!
\u3000\u3000\u795d\u60a8\u8fc7\u5f97\u6109\u5feb!
\u3000\u3000\u7535\u8bdd\u7528\u8bed\uff1a
\u3000\u30008. **Hotel, front desk. Can I help you?
\u3000\u3000**\u996d\u5e97\uff0c\u524d\u5385\u3002\u60a8\u627e\u8c01?
\u3000\u30009. Sorry, I’ve dialed the wrong number.
\u3000\u3000\u5bf9\u4e0d\u8d77\uff0c\u6211\u62e8\u9519\u53f7\u4e86\u3002
\u3000\u300010. May I speak to your front office manager?
\u3000\u3000\u80fd\u548c\u4f60\u4eec\u524d\u53f0\u7ecf\u7406\u8bf4\u8bdd\u5417?
\u3000\u300011. Sorry, he is not in at the moment.
\u3000\u3000\u5bf9\u4e0d\u8d77\uff0c\u4ed6\u73b0\u5728\u4e0d\u5728\u3002
\u3000\u300012. Would you like to leave a message?
\u3000\u3000\u60a8\u8981\u7559\u53e3\u4fe1\u5417?
\u3000\u300013. Pardon. I beg your pardon.
\u3000\u3000\u5bf9\u4e0d\u8d77\uff0c\u8bf7\u518d\u8bf4\u4e00\u904d\uff0c\u597d\u5417? \u5bf9\u4e0d\u8d77\uff0c\u8bf7\u518d\u8bf4\u4e00\u904d\uff0c\u597d\u5417?
\u3000\u3000\u9152\u5e97\u65e5\u5e38\u82f1\u8bed \u53e5\u5b50 \u4e8c\uff1a
\u3000\u3000Receiving a walk-in guest. \u4e3a\u6563\u5ba2\u767b\u8bb0
\u3000\u3000How many people do you have \uff0cXX Mr./Mrs.? \u5148\u751f/\u5c0f\u59d0\uff0c\u8bf7\u95ee\u60a8\u6709\u51e0\u4f4d?
\u3000\u3000What kind of room do you prefer\uff0cXX Mr./Mrs. Please ? XX\u5148\u751f/\u5c0f\u59d0\uff0c\u8bf7\u95ee\u60a8\u60f3\u8981\u54ea\u79cd\u623f\u95f4?
\u3000\u3000Just a moment, I have to check if there’s a room available XX Mr./Mrs.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u8bf7\u7a0d\u7b49\uff0c\u6211\u770b\u770b\u6709\u6ca1\u6709\u7a7a\u623f\u3002
\u3000\u3000Here is a brochure of our hotel and our tariff, XX Mr./Mrs. \u5148\u751f/\u5c0f\u59d0 \u7ed9\u60a8\u6211\u4eec\u9152\u5e97\u4ecb\u7ecd\u548c\u4ef7\u76ee\u8868\u3002
\u3000\u3000We’ll give you a 10% discount, XX Mr./Mrs. XX\u5148\u751f/\u5c0f\u59d0\uff0c\u6211\u4eec\u7ed9\u60a8\u4e5d\u6298\u4f18\u60e0\u3002
\u3000\u3000Would you like to register, please? XX Mr./Mrs. XX\u5148\u751f/\u5c0f\u59d0\uff0c\u8bf7\u60a8\u767b\u8bb0\uff0c\u597d\u5417?
\u3000\u3000You have to register individually, please. XX Mr./Mrs. XX\u5148\u751f/\u5c0f\u59d0\uff0c\u8bf7\u60a8\u4eec\u5206\u5f00\u767b\u8bb0\uff0c\u597d\u5417?
\u3000\u3000Would you fill in this registration form, please? XX Mr./Mrs. XX\u5148\u751f/\u5c0f\u59d0\u8bf7\u60a8\u586b\u4e00\u4e0b\u767b\u8bb0\u8868\u3002
\u3000\u3000Would you please put your nationality there, sir? \u5148\u751f\uff0c\u8bf7\u60a8\u5c06\u60a8\u7684\u56fd\u7c4d\u5199\u5728\u8fd9\u513f\u3002
\u3000\u3000Would I ask you to put your name in block capital? XX Mr./Mrs.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\u8bf7\u7528\u5927\u5199\u5b57\u6bcd\u5199\u60a8\u7684\u540d\u5b57\uff0c\u597d\u5417?
\u3000\u3000May I have your occupation, please? \u8bf7\u95ee\u60a8\u7684\u804c\u4e1a?
\u3000\u3000Would you sign your name, please? /I’ll need your signature. XX Mr./Mrs. XX\u5148\u751f/\u5c0f\u59d0\uff0c\u8bf7\u7b7e\u540d\u3002
\u3000\u3000Would I see your passport, please?/Sir, would you mind showing your passport? XX Mr./Mrs.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u80fd\u51fa\u793a\u4e00\u4e0b\u60a8\u7684\u62a4\u7167\u5417?
\u3000\u3000I’m afraid your room is not ready yet. Would you mind waiting, please? XX Mr./Mrs.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u6050\u6015\u60a8\u7684\u623f\u95f4\u8fd8\u6ca1\u6536\u62fe\u597d\uff0c\u5e0c\u671b\u60a8\u4e0d\u4ecb\u610f\u5728\u8fd9\u91cc\u7b49\u4e00\u4e0b\u3002
\u3000\u3000How would you like to pay by cash or credit card\uff0cXX Mr./Mrs. ? XX\u5148\u751f/\u5c0f\u59d0,\u8bf7\u95ee\u60a8\u662f\u73b0\u91d1\u6216\u662f\u4fe1\u7528\u5361\u4ed8\u6b3e?
\u3000\u3000How long will you stay here\uff0cXX Mr./Mrs.? XX\u5148\u751f/\u5c0f\u59d0\uff0c\u60a8\u51c6\u5907\u5728\u6211\u4eec\u9152\u5e97\u4f4f\u591a\u4e45?
\u3000\u3000How would you like to settle you Account? In cash or by credit card? XX Mr./Mrs.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u60a8\u4ed8\u73b0\u91d1\u8fd8\u662f\u7528\u4fe1\u7528\u5361\u4ed8\u8d26?
\u3000\u3000Please pay at the cashier over there\uff0cXX Mr./Mrs. XX\u5148\u751f/\u5c0f\u59d0\uff0c\u8bf7\u5230\u90a3\u8fb9\u7684\u6536\u94f6\u53f0\u4ed8\u6b3e\u3002
\u3000\u3000Would you mind filling out this form while I prepare your keycard? XX Mr./Mrs.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u5728\u6211\u51c6\u5907\u94a5\u5319\u5361\u7684\u65f6\u5019\uff0c\u60a8\u80fd\u586b\u4e00\u4e0b\u8fd9\u5f20\u8868\u5417?
\u3000\u3000May I have your passport so that I can fill in you visa number and place of entry , xx Mr./Mrs.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u80fd\u7528\u4e00\u4e0b\u60a8\u7684\u62a4\u7167\u586b\u4e00\u4e0b\u60a8\u7684\u7b7e\u8bc1\u53f7\u7801\u548c\u5165\u5883\u53e3\u5cb8\u5417?
\u3000\u3000Would you tell me your departure date? / What time will you check out? XX Mr./Mrs.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\u80fd\u544a\u8bc9\u6211\u60a8\u7684\u79bb\u5e97\u65e5\u671f\u5417?
\u3000\u3000Our rack rate is RMB 498\uff0cXX Mr./Mrs.. XX\u5148\u751f\uff0c\u6211\u4eec\u7684\u95e8\u5e02\u4ef7\u683c\u662f498\u5143\u3002
\u3000\u3000The room rate for a double room is RMB 368 plus 15% service charge, not including breakfast. XX Mr./Mrs.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u53cc\u4eba\u623f\u662f368\u5143\u52a0\u4e0a15%\u7684\u670d\u52a1\u8d39\uff0c\u4e0d\u5305\u62ec\u65e9\u9910\u3002
\u3000\u3000I have to ask you to pay RMB1500 for deposit\uff0cXX Mr./Mrs.. XX\u5148\u751f/\u5c0f\u59d0\uff0c\u60a8\u9700\u8981\u4ed81500\u5143\u4eba\u6c11\u5e01\u4f5c\u4e3a\u62bc\u91d1\u3002
\u3000\u3000As a hotel policy, we require one day’s room charge as deposit for guests without a reservation.
\u3000\u3000\u6309\u9152\u5e97\u89c4\u5b9a\uff0c\u6ca1\u6709\u9884\u8ba2\u7684\u5ba2\u4eba\u5f97\u4ed8\u4e00\u5929\u623f\u8d39\u4f5c\u4e3a\u62bc\u91d1\u3002
\u3000\u3000Would you like a smoking or non-smoking room , XX Mr./Mrs.?
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u60a8\u9700\u8981\u4e00\u95f4\u5438\u70df\u623f\u8fd8\u662f\u4e0d\u5438\u70df\u623f?
\u3000\u3000XX Sir/Madam, you room number is 2103. This is your room key. The rate is RMB 498 for one night, no service charge. And the bellboy will show you to your room. Have a nice stay.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u60a8\u7684\u623f\u95f4\u53f7\u7801\u662f2103\u3002\u8fd9\u662f\u60a8\u7684\u623f\u95f4\u94a5\u5319\uff0c\u623f\u95f4\u662f498\u5143\u6bcf\u665a\uff0c\u514d\u670d\u52a1\u8d39\u3002\u884c\u674e\u751f\u4f1a\u5e26\u60a8\u53bb\u623f\u95f4\u7684\uff0c\u795d\u60a8\u6109\u5feb\u3002
\u3000\u3000Please remember to return your key before you leave our hotel , XX Mr./Mrs.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u5728\u60a8\u79bb\u5f00\u9152\u5e97\u524d\uff0c\u8bf7\u8bb0\u4f4f\u5f52\u8fd8\u94a5\u5319\u3002
\u3000\u3000Sir, Here is your room key and room card for you. And your room rate includes one buffet breakfast in the western restaurant.
\u3000\u3000\u5148\u751f\uff0c\u8fd9\u662f\u60a8\u7684\u623f\u95f4\u94a5\u5319\u548c\u623f\u5361\uff0c\u60a8\u7684\u623f\u8d39\u5305\u62ec\u897f\u9910\u5385\u7684\u4e00\u6b21(\u81ea\u52a9)\u65e9\u9910\u3002
\u3000\u3000The check-out time is postponed to 2:00pm/ You can check out before 2:00 pm tomorrow. XX Mr./Mrs.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u6211\u4eec\u7684\u9000\u623f\u65f6\u95f4\u5ef6\u8fdf\u5230\u4e0b\u53482\uff1a00\u3002
\u3000\u3000XX Mr./Mrs. Would you please sign your name here? XX\u5148\u751f/\u5c0f\u59d0\uff0c\u8bf7\u60a8\u7b7e\u4e00\u4e0b\u540d?
\u3000\u3000XX Mr./Mrs. May I confirm your departure date , Please ? XX\u5148\u751f/\u5c0f\u59d0\uff0c\u80fd\u786e\u8ba4\u4e00\u4e0b\u60a8\u7684\u79bb\u5e97\u65e5\u671f\u5417?
\u3000\u3000Registering a tour group \u4e3a\u56e2\u961f\u767b\u8bb0
\u3000\u3000XX Mr./Mrs. Who is the Tour leader, please? XX\u5148\u751f/\u5c0f\u59d0\uff0c\u8bf7\u95ee\u8c01\u662f\u9886\u961f?
\u3000\u3000I’d like to reconfirm your reservation and the schedule for the period of your stay. XX Mr./Mrs.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u6211\u60f3\u786e\u8ba4\u4e00\u4e0b\u8d35\u56e2\u7684\u9884\u8ba2\u548c\u65e5\u7a0b\u3002
\u3000\u3000Is there any change in the number in your group \uff0cXX Mr./Mrs.? XX\u5148\u751f/\u5c0f\u59d0\uff0c\u60a8\u7684\u56e2\u961f\u4eba\u6570\u6709\u53d8\u5316\u5417?
\u3000\u3000You have made a reservation for 14 double rooms and 6 single rooms. Here is the rooming list, is that right? XX Mr./Mrs.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u60a8\u4eec\u9884\u8ba2\u4e8614\u4e2a\u53cc\u4eba\u95f4\u548c6\u4e2a\u5355\u4eba\u95f4\u3002 \u8fd9\u662f\u4f4f\u623f\u540d\u5355\uff0c\u5bf9\u5417?
\u3000\u3000XX Mr./Mrs. Here are the room keys and breakfast vouchers. XX\u5148\u751f/\u5c0f\u59d0\uff0c\u8fd9\u662f\u623f\u95f4\u94a5\u5319\u548c\u65e9\u9910\u5238\u3002
\u3000\u3000XX Mr./Mrs. Your check out time is 8:00 a.m. on the 16th. Has there been any change in your schedule? We’ll arrange a morning call at 6:30 am.
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u60a8\u4eec\u662f16\u65e5\u65e98\uff1a00\u79bb\u5e97\uff0c\u65e5\u7a0b\u6709\u53d8\u5316\u5417?\u6211\u4eec\u5b89\u6392\u65e96\uff1a30\u53eb\u65e9\u3002
\u3000\u3000XX Mr./Mrs. If there is any change, Would you notify the Front Desk, please?
\u3000\u3000XX\u5148\u751f/\u5c0f\u59d0\uff0c\u5982\u6709\u53d8\u5316\uff0c\u8bf7\u901a\u77e5\u524d\u53f0\u3002
\u9152\u5e97\u524d\u5385\u670d\u52a1\u82f1\u8bed\u53e3\u8bed\u60c5\u666f\u5bf9\u8bdd\u5982\u4e0b\uff1aR: Good morning,madam, how may I help you?G: Hi, I booked a room under the name of Lily Bass, can you please check me in?R: Sure, please hold on for a second.I am sorry, madam, there is no Lily Bass. Do you have our hotel's confirmation letter?G: No, they didn't give me the letter, but only a number.R: The confirmation number also works, what is the number, please?G: 232987.R: Okay. A single room for Lisa Bass, Ms Lisa Bass?G: Oh, shoot, they didn't hear me right, it is not Lisa, it is Lily.R: Sorry for our mistake, I have changed the record for you. G: Never mind. Here're my passport and credit card.R: Thank you, just a moment.Sorry for keep you waiting, your room is on the 12th floor, and here is your key.G: Thanks!R: You're welcome. Good night!\u60f3\u8981\u4e86\u89e3\u66f4\u591a\u5173\u4e8e\u82f1\u8bed\u53e3\u8bed\u7684\u8be6\u7ec6\u60c5\u51b5\uff0c\u63a8\u8350\u54a8\u8be2\u7f8e\u8054\u82f1\u8bed\u3002\u7f8e\u8054\u82f1\u8bed\u6559\u5b66\u56fd\u9645\u5316\u5185\u5bb9\uff08\u56fd\u9645\u5316\u5e08\u8d44+\u56fd\u9645\u5316\u6559\u6750+\u8fd0\u7528\u4e92\u8054\u7f51\u7684\u4e13\u4e1a\u8bfe\u5802\uff09\u4e13\u4e1a\u6559\u5e08=\u56fd\u9645\u8ba4\u8bc1+\u5b9a\u671f\u4e13\u4e1a\u8bc4\u4f30+\u4e13\u4e1a\u57f9\u8bad\u4f53\u7cfb+\u201c\u7b2c\u4e8c\u8bed\u8a00\u6559\u5b66\u4e4b\u7236\u201d\u503e\u56ca\u6307\u5bfc\u4e13\u4e1a\u670d\u52a1\uff0c\u62e5\u6709\u4fbf\u6377\u7ea6\u8bfe\u67e5\u8be2\u7cfb\u7edf\uff0cSA\u8ddf\u8fdb\u6307\u5bfc\uff0c\u5b66\u4e60\u62a5\u544a\u5206\u6790\uff0c\u65f6\u5c1a\u56fd\u9645\u5316\u7684\u5b66\u4e60\u73af\u5883\uff0c\u52a9\u529b\u5b66\u751f\u66f4\u597d\u7684\u5b66\u4e60\u3002\u3010\u514d\u8d39\u9886\u53d6\u82f1\u8bed\u8bd5\u542c\u8bfe\u3011
出门在外，住是一个大问题，要是去到国外旅游怎么用英语去预定酒店入住酒店呢?下面是酒店英语口语情景对话，一起来了解下吧：【酒店英语口语情景对话】
R:Good afternoon,Sir and Madam.May I help you?
下午好,先生夫人,需要我帮忙吗?
G:Good afternoon,I'm Jack Wilson.My wife and I have just arrived.We'd like to have a room at your hotel for tonight.
下午好,我是杰克威尔逊.我和我的妻子刚刚抵达我们需要今晚在旅店住一晚
R:Welcome to our hotel.Have you made any reservations?
欢迎来到我们旅馆,你有预约吗?
G:I'm afraid not.Could you arrange a twin-bed room with a bath for us?
恐怕没有.你能安排一个可以洗澡的双人床房间吗?
R:Wait a moment,please...Oh,Room 1111 is available,which commands a good view of Huangpu River.
请等一下.哦,可以用1111室,它临黄浦江的景色 .
G:Great,l'll take it.How much do you charge?
太好了,我定了,多少钱?
R:RMB 720 Yuan
720元
G:OK
好的
R:Please show me your passports and fill in this registration form.
请让我看看你的护照,并填写登记表.
G:I'll take care of it.
我会搞定的.
R:Thank you.Would you please pay RMB 1500 Yuan as deposit?
需要付1500元.
G:Here you are
给你
R:Thanks.This is the receipt,key and the room card to Room 1111.The bellman will show you up with your baggage.I hope you'll enjoy your stay with us.
这是收据,这是1111房间的钥匙和房卡.侍者将带您和您的行李去你的房间.我希望您能在这里过得愉快.
G:That's very kind of you.
【酒店退房英语对话】
A:What's the matter?
A:有什么事情?
B:Checking out, please.
B:我要退房。
A:Can I have your keys,please? Thank you. Here's your statement.
A:能把钥匙给我吗?谢谢。这是您的账单。
B:Excuse me. What are these charges?
B:对不起。这几笔钱是怎么回事?
A:Oh,these are the phone charges and these are for something from the bar.
A;哦，这些是电话费，这些是酒吧里的开销。
B:Wait a minute. I made a phone call , but I never made a connection.
B:等等。我是打过一个电话，可我没有打过外线啊。
A:I know, sir. Those aren't telephone company charges. Those are hotel charges.
A:我知道。先生。这些不是电话公司的收费，这些是旅馆收的。
B:Isn't that a bit excessive?
B:这是不是有点过分?
A:I'm sorry,sir. It's our policy.
A;对不起，先生。这是我们的规矩。
B:OK. Here is the money.
B:好了。给你钱。
A:Thank you. Welcome to our hotel again.
A:谢谢。欢迎再来。
【酒店预订客房英语对话】
Reservationist(R): Good afternoon. What can I do for you?
下午好，我能帮您什么吗?
Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?
下午好，这里是北京外贸公司，我想订一间套房，有吗?
R: Certainly, can you give me your name please, sir?
有的，先生，可以告诉我您的名字吗?
C: West, W-E-S-T.
R: Thank you, Mr. West. But by the way, how long will you stay here?
谢谢，WEST先生。请问你要住多久呢?
C: I’ll stay here for quite a long time.
我将会住很长一段时间的。
R: I’m glad you will be staying at our hotel for a long time.
很高兴你将会在我们酒店长住。
C: How much is the suite, please?
请问套房多少钱呢?
R: Your suite is 320 yuan (RMB) per day.
您订的套房一天是320元。
C: Does that include attendance?
有包括服务费吗?
R:Three hundred and twenty yuan a day, service included.
320元一天，包含服务费。
C: Meals included?
餐费有包含在内吗?
R: Meals are extra, not included.
餐费是另外算的，不包含在内。
C: What services come with that?
都还有些其他的什么服务吗?
R: For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom, a colour TV set, a telephone and a major international newspaper delivered to your room every day.
您的房间有一间带空调的卧室，一间客厅，一间浴室，一台彩电，一部电话并且每天都有主要的国际新闻报送到您的房间。
C: Do I have to pay in advance?
我需要提前预付吗?
R: Yes, you may pay half of it. The account will be settled later.
要的，您需要先预付一半，稍后会设定一个帐户。
C: On which floor is the suite?
套房在几楼呢?
R: We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom and face to the south.
我们提供两个套房供您选择。一个是在一楼，另一个是在十三楼。两个套房都带浴室并且都是朝南的。
C: What’s the difference between them?
它们之间有什么不同呢?
R: The conditions and the prices are the same. No difference.。
条件和价格都是一样的，没什么不同。
C: Which is quiet? I want a quiet one. I hate noise at night.
哪一间更安静?
R: The one on the thirteenth floor is very quiet. The room number is 1316.
三楼的那一间是非常安静的。房间号是1316。
C: I think I’ll take the one on the thirteenth floor.。
我想我还是订三楼的那一间吧。
R: OK. And your arrival and departure dates?
好的，那您抵店和离店的日期是?
C: I don’t know, but it could be seventeen to twenty days.
不知道，但是大概会住17至20天吧。
R: Then we can only confirm a room from the 10th to the 27th. I’m afraid we won’t be able to guarantee you the room after the 27th.
那我们只能确认一个房间给您，从10号至27号，恐怕我们不能保证27号之后有房间给您了。
C: What if there isn’t any room then?
是不是那之后都没有房间了?
R: Don’t worry, sir, We can either put you on a waiting list or find you a room in a nearby hotel.
不要急，先生，我们也可以将您列在等候名单上或者在最近的地方为您找一家酒店。
C: Fine, thank you. Good-bye.
好的，谢谢，再见。
【酒店引客进房英语对话】
Floor Attendant (FA): (Smiling) Good afternoon, sir and madam. Did you have a nice trip? 下午好，先生女士，您们旅途愉快吗?
Mr. Bellow (B): Yes, thanks. 是的，谢谢。
FA: Welcome to the ninth floor. I’m the floor attendant. Just let me know if there is anything I can do for you.
欢迎到9楼，我是楼层服务员。如果有什么需要，请告诉我。
B: Where is Room 908, please? 908房在哪儿呢?
FA: Ah, Mr. and Mrs. Bellow. Would you care to step this way, please? It is along here.
BELLOW先生、夫人，请走好，沿着这儿走就可以了。
Mrs. Bellow(M):Oh, how do you know our name?
你是怎么会知道我们的名字?
FA: It was on the arrival list for room 908.Here we are. May I have your key, please? Let me open the door for you.
您们的名字在908房的预抵名单上，把房间的钥匙给我好吗?我帮您们开门。
B: Here it is. 在这。
FA (Knocks at the door first, opens it, and precedes the guests into the room and turns on the light) This way, please.(先敲门，然后引领客人进房间并开灯)这边请。
B: Thank you. When will our baggage arrive?
谢谢，我们的行李什么时候送上来?
FA: Your suitcases will be here shortly. The bellman is handling them.
您们的行李马上就送上来了。行李员正在处理当中。
B: Very well(Looking around the room.) 非常好(环视房间)
FA: How do you like this room? 您觉得这房间怎么样呢?
M: Oh, it looks comfortable and cozy. We like it very much.
看起来很舒适。我们很喜欢。
FA: (Drawing the curtains aside) The room is facing south and commands a good view of the Huangpu River.
(把窗帘拉开)这房间朝南并面对着黄浦江，景色很好。
M: Yes, how lovely it is! 是的，真的很美!
FA:(Handing the room key to Mr. Bellow) Here is your key, Mr. Bellow.(把房间钥匙交给BELLOW先生)这是您的钥匙。
绛旓細瑕佸璁,鏀堕泦鍒瀵硅瘽濡傛灉涓嶅缁冧篃涓嶈鐨勩傛壘涓紮浼村仛partner涓璧风粌鏈濂戒簡銆 鍥炵瓟鑰: honghua_li2002 - 鍥涚骇 2009-1-15 20:36 閰掑簵鑻辫鍙ｈ浼氳瘽蹇呭鎵嬪唽涓.姒傝堪 鍦ㄩ厭搴楅噷鎵浣跨敤鐨勮嫳璇細璇,鍩烘湰涓婃槸灞炰簬鍟嗕笟鑻辫,涓庢棩甯哥敓娲讳細璇濅腑鎵浣跨敤鐨勮嫳璇暐鏈変笉鍚,杈冩敞閲嶇ぜ鑺傘傛寮忚嫳璇氬父浼氳浜鸿瑙ｄ负鏋佽壈娣辩殑鑻辫,鍏跺疄,...
绛旓細鏂板姩鎬佽В绛旓細璇风粰鎴戣彍鍗曘侻ay I have a menu,please锛熸槸鍚︽湁涓枃鑿滃崟锛烡o you have a menu in chinese锛熷湪鐢ㄦ櫄椁愬墠鎯冲枬浜涗粈楹煎悧锛焀ould you like something to drink before dinner锛熼鍘呮湁浜涗粈楹奸鍓嶉厭锛焀hat kind of drinks do you have for an aperitif锛熷彲鍚﹁鎴戠湅鐪嬮厭鍗曪紵May I see the ...
绛旓細A: Oh, I鈥檓 starving. I鈥檇 like to try some real Chinese cuisine. What would you recommend, waiter?鍟婏紝鎴戝揩楗挎鍟︺傛垜鎯冲悆鐐圭湡姝ｇ殑涓浗鑿溿傛偍缁欐垜鎺ㄨ崘浠涔堝憿锛屾湇鍔＄敓锛烞: Well, it depends. You see, there are eight famous Chinese cuisines:for instance, the Sichuan cuisine, and...
绛旓細鎴戜滑鍏堟潵瀛︿範涓涓嬮鎴跨殑鑻辫琛ㄨ揪鏄細check out,鐩稿搴旂殑鍏ヤ綇閰掑簵鏄痗heck in.涓嬮潰鏄瀹鹃閫鎴鑻辫鍙ｈ鎯呮櫙瀵硅瘽锛歊eceptionist: Hi there. Are you checking out now?鎺ュ緟鍛橈細鎮ㄥソ銆傛偍鐜板湪閫鎴垮悧锛烱ane: Yes, sorry. I know we're a few minutes late.鍑仼锛氭槸鐨勶紝瀵逛笉璧凤紝鎴戠煡閬撴垜浠繜浜嗗嚑鍒嗛挓銆俁ecep...
绛旓細涓庨鍘呯殑鑻辫鍙ｈ鎯呮櫙瀵硅瘽 鎴戞潵绛 1涓洖绛 #鐑# 浣犵煡閬撳摢浜00鍚庤亴鍦虹‖鍒氫簨浠?浼樼偣鏁欒偛17 2022-06-18 路 TA鑾峰緱瓒呰繃826涓禐 鐭ラ亾澶ф湁鍙负绛斾富 鍥炵瓟閲:124 閲囩撼鐜:0% 甯姪鐨勪汉:105涓 鎴戜篃鍘荤瓟棰樿闂釜浜洪〉 鍏虫敞 灞曞紑鍏ㄩ儴 涓銆佸闂鍘 Could you recommend a nice restaurant near ...
绛旓細-Good evening. Did you ring for service锛焪hat can I do for you锛熸櫄涓婂ソ銆傛偍澶х數璇濊姹傛湇鍔′簡鍚楋紵鎴戣兘涓烘偍鍋氫簺浠涔堬紵-I think there's something wrong with my TV.鎴戠殑鐢佃鏈哄嚭姣涚梾浜嗐-What seems to be the problem?鍙兘鏄粈涔堟瘺鐥呭憿锛-I coundn't see the screen./I can't get ...
绛旓細涓轰粈涔堟槸鍥涗汉鐨勶紵鐢佃瘽瀵硅瘽搴旇鏄弻鏂硅屽凡鐨勫晩锛熸槸鍚﹂櫎浜嗚繖涓繕鏈夊埆鐨勬儏鑺傚憿锛熶緥濡傦紝鍏堟槸鎴戠殑缁忕悊鍚╁拹鎴戝幓鍋氳繖浠朵簨鎯咃紝鐒跺悗鎴戣鎵惧浜哄繀鍏堢粡杩囦粬鐨勭涔︼紵鎴戝皾璇曞啓浜嗕竴涓細Manager(缁忕悊锛夛細Please call this customer within today for thanking him to live in our hotel during his one-week business ...
绛旓細I need to pick up somebody at the airport.鎴戣鍘绘満鍦烘帴浜 Excuse me, Miss, will Flight No 33666 arrive on time?灏忓锛岃闂畑x鍙疯埅鐝細鍑嗘椂鍒板悧锛烪ow was your flight?闂欎汉瀹跺潗椋炴満 It has been delayed.椋炴満鏅氱偣浜 It arrived on time.椋炴満姝ｇ偣鍒拌揪 It has been cancelled.鑸彮琚彇娑堜簡 ...
绛旓細瀵兼父鑻辫鎯呮櫙鍙ｈ瀵硅瘽 瀵艰锛氬鏋滃湪鏃呮父褰撲腑涓嶅皬蹇冩湁绱фユ儏鍐碉紝濡傜敓鐥呬粈涔堢殑锛岄偅搴旇濡備綍璺熷娓歌鏄庢儏鍐靛憿?涓嬮潰灏辫鎴戞潵甯綘! Conversation 1 浼氳瘽 1 A:Hello, Walter?A锛氭偍濂斤紝鏄矁鐗瑰悧?B:Yes. Hi, what's up?B锛氭槸鐨勩傚棬锛屼粈涔堜簨?A;l was wondering if you wonted to go for-a walk ...
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